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PayPlan: Debt solutions reviews

View other PayPlan products
4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
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Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell
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About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

Amazing support with no nonsense

5
With £28k of debt looming over me like the sword of Damocles, I sought help from PayPlanPlus and I was not disappointed. Within a very short period all my debts were consolidated and I was able to start living again without the stress of debt. Would definitely recommend them to anyone in a similar situation. Reviewed on: 8th June 2022
Anthony Pedley's avatar
Anthony Pedley

Professional, Perfect Payplan!

5
Excellent company, and extremely understanding as debt is a scarey position to be in but they saved me from the start and are always there to help no matter what and always make you feel at ease! Superb company overall!! Good luck and I really hope you win!! Claire Mc Greeghan Reviewed on: 8th June 2022
Claire McGreeghan 's avatar
Claire McGreeghan

Excellent customer service

5
Always on hand for advice - Payplan always respond quickly and they have amazing customer service ;) thank you Reviewed on: 8th June 2022
Hannah's avatar
Hannah

Brilliant and professional service

5
Been with Payplan for many years now. They are easy to work with and are very good at what they do. Everything is made plain and simple so that you understand everything. Reviewed on: 8th June 2022
kris franklin's avatar
kris franklin

Best of Best

5
Very helpful. Perfect customer service Reviewed on: 8th June 2022
kiesavikas kabalinas's avatar
kiesavikas kabalinas

Couldn't of provided a better service

5
I contacted payplan while at a low point in my life they were very understanding didn't judge me in any way after a phone call I felt much better and my finances are now heading towards a better place. Reviewed on: 8th June 2022
Kayleigh Smith's avatar
Kayleigh Smith

Looking forward to the future

4
I found myself in debt about 6 years ago in my early 20s as my mental health went out of control so did my finances. The process of going through an IVA with playplan has been very smooth, and helped me getting into better budgeting habits. They would always get back to me with my queries and I was able to essentially get my life back, finally completed my IVA and out of debt. Looking forward to the future. Reviewed on: 8th June 2022
Hannah Pryce's avatar
Hannah Pryce

Paypal helped me to live again.

5
Back in 2016, I got myself in a financial mess. I was deepin debt and was terrified to open the credit card bills I received. When I finally faced up to my problems Paypaln were marvellous, they were supportive and reassuring and gave me the information I needed to resolve my problems. I am now 6 out of 7 years through a Debt Management Plan and am deeply grateful to Payplan without whom I might not be here today. Reviewed on: 8th June 2022
Tim Matthews's avatar
Tim Matthews

Kind, clear, understanding and supportive

5
Being anxious and in debt has been hard but Payplan helped me to get back on track keeping me focused and being supportive. I can contact them by message which helps me as I can't always manage phone calls. Its a clear plan. Reviewed on: 8th June 2022
Mel's avatar
Mel

Helped me massively

5
Payplan sorted all our debts out and explained everything so we could understand Reviewed on: 8th June 2022
Paul Smith's avatar
Paul Smith

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