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PayPlan: Debt solutions reviews

4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
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Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

Payplan has Helped us so much. To have a Life.

5
We can Sleep and have peace of mind, knowing that Payplan is helping us, to sort out our problem. Reviewed on: 25th May 2022

Helped me when I needed it the most!!

5
I felt like I was buried in debt and didn't know where to turn. After trying one debt management company for a while I discovered o was being charged so much each payment and my debt was barely going down. I turned to PayPlan, desperate and in need of help and they have helped me set up an affordable plan where I can see that my debt total is going down.and they are also really flexible. For example, a few times over the years I have had large, unexpected bills come through and have contacted payplab who have adjusted my payments to them accordingly, with no problems, in order for me to be able to settle all bills whilst still making a contribution towards reducing my debt. I can't thank them enough. Reviewed on: 25th May 2022

Very helpful

5
Help me a lot over my debts Couldn't of managed without there help Thank you Reviewed on: 24th May 2022

with me at every step for a debt free future

5
In 2011, I was refused a credit card balance transfer for the first time. Having lived in debt all my adult life since University, I had been used to juggling credit but had incredibly little knowledge about interest rates and the crippling impact of debt. I had about 8 credit cards, storecards, loans and an overdraft. In desperation, I contacted PAYPLAN who guided me onto a debt mangement plan. I steadily paid into this until at aged 39, I discovered I was pregnant and a lifelong dedication to my teaching career had to be reconsidered. My husband and I jointly entered into an IVA. We took one payment break for the birth of our second child, but other than that have continuously been chipping away at our debts for 11 years. This comes to an end in August 2022 when I feel a stress free life will FINALLY begin at 50! Payplan have supported me with advice at every step and taken on my burden of debt. Staff have been knowledgeable, supportive, non judgemental and ever present to answer my questions. The Payplan plus app has been amazing. I would recommend PAYPLAN to anyone facing a crisis of debt. Take the first step to inner peace. Reviewed on: 24th May 2022

Professional company

5
The company helped me feel less stressed , as they explained with a professional attitude and had empathy with my concerns and worries. Reviewed on: 24th May 2022

Peace of mind

5
The first thing that made an impact with me was from the first time I contacted PayPlan. The agent and I were talking right through the early hrs of the morning. The follow up was great too and one thing that is guaranteed is that you have that peace of mind from the moment you contact them and I am very grateful for their guidance and advice to getting me an arrangement that fits my circumstances. Thank you Payplan! Reviewed on: 24th May 2022

Amazing

5
They are the best. All communications done online an they give a first class service throughtout. Reviewed on: 24th May 2022

Life savers

5
I was at the end of my tether, up to my ears in debt and newly widowed, I didn’t know which way to turn. Then I was directed by my bank towards PayPlan. They took everything into consideration, came up with a plan and I am travelling towards a debt-free life. Thank you Payplan. MK Reviewed on: 24th May 2022

Huge Weight Lifted

4
We could not have been any lower when we first came into contact with Payplan- debts spiralling out of control, fear of door knocks and possible loss of home. They just made things so much easier for us and should us how to tighten purse strings but still be able to enjoy life. Nearly there now - £60k worth of debts gone! Thank you Reviewed on: 24th May 2022

Safe in their hands

5
PayPlan took all my worries away from me, they sorted a plan, talked with the companies I was having to deal with and agreed that plan with them. Luckily they also agreed not to charge any interest on the plan. Win win win . A very professional and efficient debt handling company. Reviewed on: 24th May 2022

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