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PayPlan: Debt solutions reviews

4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

Superb

5
Payplan is helping me so much, they are caring and understanding with all my health issues, which makes me not understand what is going on, so means they are very patient relaying information and repeating many times, until I understand. Couldn’t ask for a more helpful company Reviewed on: 24th May 2022

Ease and Peace of Mind

5
PayPlan has taken the worry out of the situation I found myself in two years ago. It was and easy and uncomplicated procedure to get started and now further down the line I still feel as if 'They've got my back'. Reviewed on: 24th May 2022

Excellent supportive company

5
Payplan offer an excellent support network to help you become debt free its simple and easy they are there with you every step of the way and deal with the things you find difficult. A weight is completely lifted from you and you become stress free. Has 5 stars from me. :-) Reviewed on: 24th May 2022

Amazing

5
For someone who suffers anxiety and panic and hates talking on phone, they have been approachable understanding helpful and patient with all advice given/recommended. A call back email or message when not able or wanting to talk, nothing has been to much trouble. Reviewed on: 24th May 2022

Helped me get back in control

5
Payplan helped me understand how I can affordably get back to a good place financially while still giving me breathing room to still enjoy my time and money I have. The service was thorough and efficient and I felt in the loop the whole time. Even if different people had to deal with my case, it still felt coherent and clear. I finally feel like I'm in control of my funds again because of Payplan. Reviewed on: 24th May 2022

Invaluable Support

5
Always supportive and clear with communications. I am very happy that I have my debts being sorted out with the invaluable support from Payplan. Reviewed on: 24th May 2022

Absolutely fantastic service

5
From the start Payplan have been amazing. So professional, caring and helpful. No pressure whatsoever. Would recommend. Reviewed on: 24th May 2022

Empathetic and Kind

5
Currently going through a really rough patch and they were more then understanding. Listening without judgment. They carefully cater to your needs Reviewed on: 24th May 2022

Helped me a lot

5
These guys helped me a lot. Overall really good experience, no judgment from them, very professional Reviewed on: 24th May 2022

5 star service

5
I found all staff i spoke to very friendly and knowledgeable and good communication was maintained throughout my application. Any issues or questions I had were answered promptly and thoroughly keeping my mind at rest, I would definately recommend to friends and family. Reviewed on: 24th May 2022

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