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PayPlan: Debt solutions reviews

4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
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0%
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Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

very good service

5
always helpful and quick to respond to any problems and queries. overall a very good service Reviewed on: 24th May 2022

Fab Team

5
From day one the stayed intouch, reassuring me and working for me !!! They are always happy to help !!! Reviewed on: 24th May 2022

Really helpful.

5
So helpful, got to the point it was making me ill! Can breath so much easier now. Reviewed on: 24th May 2022

Fantastic

5
Brilliant debt management company, very very helpful. Reviewed on: 24th May 2022

Professional, efficient, excellent customer care!

5
I cannot recommend this company enough. They take away the anxiety and anxiousness of not paying back your debts by putting a pay plan in place that is affordable and manageable. You get updates and a review every year and they are totally on the ball with ways in how to help manage your finances better. Thank you! Reviewed on: 24th May 2022

Fantastic!

5
Super helpful, friendly and easy to get in touch with. Would highly recommend! Reviewed on: 24th May 2022

Very profession and efficient could not be more easy to talk too

5
I was at first nervous and apprehensive about doing the call call and going through the process. After the conversation and help was explained and plan was set up. It made me feel so positive and really as though I should have done it so much sooner! Reviewed on: 24th May 2022

Outstanding service which makes debt repayment manageable

5
We got into debt through losing control of a number of personal misfortunes. We've been with PayPlan for a number of years and working with them they have helped considerably to help us to manage to pay the debt whilst still allowing us to function responsibly. It was very scary beforehand. PayPlan took the scare away. They were also non judgemental which was so precious to us at that time. Reviewed on: 24th May 2022

A life-raft in difficult waters

5
I have always struggled with money, and coming from a relatively comfortable middle-class family, debt was something no-one around me spoke about. Even working and living in Leeds and London after university, money was always a stress point in my life. The situation grew slowly, like a tumor, over the years, until I was eventually drowning in debt and unable to open up about it to anyone around me - the subject was taboo and I knew that my family couldn't help me out of the situation I found myself in. Just when it was starting to feel completely overwhelming, I found PayPlan, and in one phone call my entire life changed. They were a non-judgmental, considerate, kind and supportive life-raft when I was deep into difficult waters. I trust them, and feel supported by them - it is life-changing to know that someone is now squarely on your side. After dealing with my debt for so many years alone, I can't tell you how dramatically my life and mental health has improved through the work PayPlan does, and the way they do it. I would recommend them in a heartbeat to anyone who is struggling with debt. I can only say thank you, and that I hope their work continues as long as they are needed. Reviewed on: 24th May 2022

Relieve you of a burden seamlessly

5
I was scared and didn't know how I was going to get myself out of the problems I had put myself in. But Payplan took all my problems away aligning everything to my outgoings and managing the conversations with my creditors - painless, seamless and worry free - thank you Payplan Reviewed on: 24th May 2022

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