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PayPlan: Debt solutions reviews

4.94
Based on 22,308 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
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4%
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Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

PayPlan Debt solutions reviews (22308)

Review of the PayPlan, Debt solutions:

Fantastic support and reassurance

5
When I first spoke to Payplan I was not knowing how to get out of my financial difficulties. I was reassured as well as giving me a “light at the end of the tunnel”. Ever since I have received a top class service with kind, friendly, supportive staff. Reviewed on: 8th June 2022

Debt free after 20 years

5
Amazing. Debt free after 20 years Reviewed on: 24th May 2024

Works well in keeping creditors happy

5
Easy to operate and works well in staying in touch with your creditors Reviewed on: 24th May 2024

Good customer service and attention to detail

4
Good customer service and attention to detail Reviewed on: 24th May 2024

Trusted Adviser

5
Payplan has been a trusted adviser to me. I contacted them years ago and they took the time to go through my finances with me. Staff were friendly and helpful, exercising no judgements. They made me feel as though they really just wanted to help, which they did! They are a knowledgeable and friendly group. Reviewed on: 24th May 2024

I was in an IVA for 6 years with PayPlan and I’m alm...

5
I was in an IVA for 6 years with PayPlan and I’m almost a year out of it. I have my life back and I’m very thankful for their support. Reviewed on: 24th May 2024

Payplan helped me clear my debts

5
I went through Payplan for a debt relief order. They went through everything, they were so kind and helpful. I now only have 3 months left and I will be debt free thanks to the kind and helpful advisors who took the time to help me with my anxiety and ADHD. Reviewed on: 24th May 2024

Life-saving Care Service

5
Payplan saves my life. I did not believe there was a way forward at the start of the journey to debt freedom. Plan put me at ease straight away and that started to build my confidence and believe. Case work was assigned to me who communicated frequently with me both by phone and email. Their website which is of of practical and useful information about my situation was available to me once I signed into my account. Everything was made easy to understand human contact is available should you require more help. I can praise Payplan enough for saving my life. Reviewed on: 23rd May 2024

Amazing company who help with all the info regarding...

5
Amazing company who help with all the info regarding debt solutions Reviewed on: 23rd May 2024

Excellent solutions to resolve debt

5
Excellent solutions to resolve debt Reviewed on: 23rd May 2024

Excellent service.

5
Excellent service. Everytime I have questions the response is prompt and explained well. Very transparent and the website is easy to use. There is a problem with their app which I thinks is not operable yet on Google. Reviewed on: 23rd May 2024