Smart Money People Logo

PayPlan: Debt solutions reviews

4.94
Based on 22,306 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

PayPlan Debt solutions reviews (22306)

Review of the PayPlan, Debt solutions:

Professional, Perfect Payplan!

5
Excellent company, and extremely understanding as debt is a scarey position to be in but they saved me from the start and are always there to help no matter what and always make you feel at ease! Superb company overall!! Good luck and I really hope you win!! Claire Mc Greeghan Reviewed on: 8th June 2022

Just made my life so much more comfy and worry...

5
Just made my life so much more comfy and worry free Reviewed on: 16th May 2024

10/10 made me feel at ease

5
I have had great communication, I have been made to feel at ease in a difficult situation. You cannot put a price on good customer service in such a delicate matter. 10/10 Reviewed on: 16th May 2024

First class professional help Considerate and caring...

5
First class professional help Considerate and caring Always ready to listen and efficient Reviewed on: 16th May 2024

Very helpful and willing to go the extra mile when n...

5
Very helpful and willing to go the extra mile when needed. Reviewed on: 16th May 2024

Collectively added debts into an affordable pay plan...

4
Collectively added debts into an affordable pay plan after I moved countries and had an extremely higher cost of living so I could no longer afford original payments and had started taking out more loans to cover payments - this got me in a hole that payplan has given me a way out of Reviewed on: 16th May 2024

They are very helpful, put my mind at ease!

5
They are very helpful, put my mind at ease! Combined my debts and one less thing to worry about. 100% recommend Reviewed on: 16th May 2024

So calming and understanding.

5
So calming and understanding. They have no issue answering any questions you may have. Reviewed on: 16th May 2024

Personal service

5
Personal service not made to feel awkward Reviewed on: 16th May 2024

Clear information, understanding staff and didn’t fe...

5
Clear information, understanding staff and didn’t feel looked down to! Reviewed on: 16th May 2024

A step towards financial control

5
Payplan were amazing right from the point I decided to go ahead with a phone call. No questions to big or small they have been and continue to be amazing. Reviewed on: 16th May 2024