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PayPlan: Debt solutions reviews

4.94
Based on 22,306 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
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4%
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Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

PayPlan Debt solutions reviews (22306)

Review of the PayPlan, Debt solutions:

Fantastic support and reassurance

5
When I first spoke to Payplan I was not knowing how to get out of my financial difficulties. I was reassured as well as giving me a “light at the end of the tunnel”. Ever since I have received a top class service with kind, friendly, supportive staff. Reviewed on: 8th June 2022

Stopped the worry!

4
It’s been so straight forward with help at every turn! it’s been life changing for me. Reviewed on: 16th May 2024

Fantastic service! Great company

5
Great service and non judgmental, really helped me with my debt getting into a bettter financial situation. Would reccomend to anyone who is struggling with debt or just needs some advise on managing their money better! Reviewed on: 16th May 2024

they have been so supportive I don't know what I do...

5
they have been so supportive I don't know what I do without them Reviewed on: 16th May 2024

All good from the first day costumer service is exce...

5
All good from the first day costumer service is excellent Reviewed on: 16th May 2024

Very friendly, helpful staff that point your mind at...

5
Very friendly, helpful staff that point your mind at ease. Reviewed on: 16th May 2024

Pay Plan gave me back control of my finances

5
Payplan really helped me, when I felt I was sinking into a deeper and deeper hole of debt. The team at PayPlan were so helpful and supportive. Reviewed on: 16th May 2024

Very helpful and understanding.

5
Very helpful and understanding explained everything we need to do so we were happy with the outcome. Reviewed on: 16th May 2024

Obviously when I get contact it whit pay plan group...

4
Obviously when I get contact it whit pay plan group I was full of stress about financel wise as a familiar man and I couldn't describe and thanks to them enough, how much they are stabilise my life again Reviewed on: 16th May 2024

Very professional, and very responsive, staff seem t...

5
Very professional, and very responsive, staff seem to be well trained and are really pleasant. Reviewed on: 16th May 2024

Excellent customer service.

5
Excellent customer service. Making solution more affordable to customers and in a very professional manner. They also follow up on change of circumstances and go above and beyond. Reviewed on: 16th May 2024