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PayPlan: Debt solutions reviews

4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
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Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

PayPlan *Literally* Saved My Life

5
It was around 2014, I remember that day that I first joined PayPlan. I was in a real sad and dark place after been made redundant, I had hardly slept for 14 days and I had lost weight at a rapid rate. I was really poorly and the first 5 minutes of the call I had with PP put me at instant ease. Thinking back at the constant stream of template letters, calls and texts from creditors just sends a shudder down my spine. My concerns about these again were put to rest by the team at PayPlan. I’m now several years into my plan and get yearly reviews with my agent, whilst I’m slowly recovering, my mindset has completely changed, I’m back on the right path and PayPlan have made me live without (too much!) worry lingering over me. I’m happy and that dark cloud that was leaving me crippled every day has been replaced by sunshine. I owe PP a lot and they have proven to be a big part of my life growing up. I’m very grateful and it means the world to me that I’m becoming “freer” every single month. Reviewed on: 20th May 2022

Life savers

5
I was drowning in debt and struggling to live a normal life until Payplan helped me go through my finances and come up with a payment plan that worked for me. Payplan took care of the rest and contacted the relevant companies. Life savers and finances updated annually for adjustments. Reviewed on: 20th May 2022

Finally a helpful solution

4
When I didn't know where to turn, Citizens Advice put me through to Pay plan and from day one they've only been a phone call away. All the advisors have always been so supportive, helpful and knowledgeable. They never judge anyone's personal situation and I'm always given plenty of notice when it's time for the annual review. I'm so glad that a company like PayPlan exists, because you never know when you might need a service like this site to unforseen circumstances. Reviewed on: 20th May 2022

Couldn't do without them...

5
Very friendly and helpful staff, without their help I would probably have to sell my home which is still mortgaged to cover the debt occurred due to Covid 19 and personal injury. Thank you very much and hopefully you will win the Award. Good luck. Saimonas. Reviewed on: 20th May 2022

Excellent service

5
Everyone has been so helpful, also everything is explained so simply, and they help cover every situation, Thank you Reviewed on: 20th May 2022

Fantastic and supportive financial support

4
I've been with payplan for 2 years now and love the support I am receiving. They have dealt with my creditors and constantly provide me presice updates. Reviewed on: 20th May 2022

Changed my life

5
Struggling every month was stopped so quickly when i signed up for a debt management plan. My life was back. So easy to deal with and brilliantly responsive to all queries i have at any time. Now got a struggling family member to use them too.. They smile alot more now Reviewed on: 20th May 2022

Best in seeking solutions

4
I have been with PayPal since 4 years now and they're very helpful in reassuring service users, providing assistance and helping resolve pending issues with creditors. All my creditors have worked well with my plan ever since with PayPal. Reviewed on: 20th May 2022

Helpful, understanding non-judgmententle

5
They have helped me with my debts over the year and I’m finally feeling on top of them. Reviewed on: 20th May 2022

Very truthful

5
Bad. Banks got us in debt Payplan helped us with a plan They were helpful nothing was to much trouble They explained everything fully so we understood what we were doing A very good company. Reviewed on: 20th May 2022

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