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PayPlan: Debt solutions reviews

4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

Have had a DMP with payplan which is soon to end so I will be debt free at last.

5
I cannot put in to words how thankful I am to all the staff past and present for the kindness shown to me. They have always been most helpful and caring and I never felt embarrassed in any way during my years of getting debt free which I am very happy to say I only have two more payments to make. I would highly recommend payplan to anyone who is in need of help with their debts. This is also a free of charge service which means every penny you pay monthly is taken off your debt payplan take nothing. Reviewed on: 20th May 2022

Piece of mind

5
I was having a difficult time with debts building up when I was forwarded by one of my creditors to PayPlan. The process was straight forward & easy to manage. They sorted out my debts & contact my creditors to form a manageable payment plan. This has given me piece of mind. Their customer service is excellent & jargon free. Reviewed on: 20th May 2022

Best service and best customer service

5
Everything was explained properly with good advice and the flow up from the beginning to the end. Thank you for your help. Reviewed on: 20th May 2022

Relief

5
Takes the weight off your shoulders Reviewed on: 20th May 2022

Great

5
Payplan have been helping me since 2018, very understanding to my mental health too. Which has helped heaps. As it’s not easy dealing with debt and mental health. Reviewed on: 20th May 2022

Great people that really care

5
A1 team of people can’t do enough to sort out your problems and make life worth living again . Reviewed on: 20th May 2022

Helpful, don't judge, affordable

5
Have been with Payplan for years, never have an issue. Only contact made is for a yearly review, but I know I can contact them if required. Reviewed on: 20th May 2022

Very helpful

5
Very helpful have made my life easier Reviewed on: 20th May 2022

Helpful

4
Very helpful company and gave me my sleep back! Reviewed on: 20th May 2022

Very supportive

5
Joined Payplan two years ago when I felt like I was sinking in debt. Payplan moved me onto a DMP which has reduced the amount I am paying each month meaning I can live again as i have three children to provide for. As a result of Payplan I feel less anxious and arnt worried about the postman coming and what he will bring. Thanks Payplan Reviewed on: 20th May 2022

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