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PayPlan: Debt solutions reviews

4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

Excellent service

5
Always available for advice and back up 24/7 Reviewed on: 20th May 2022

Good,great and awesome helped me when i was in trouble

5
Good great and awesome helped me a lot when i was in big trouble Reviewed on: 20th May 2022

Highly recommended

5
Payplan have been there for me, from the very start..so understanding of my situation and very thorough in getting me back on track.. informative,patient,even when covid gave me the biggest headache,they were there for me.they were so helpful getting me out of the darkness I was drowning in. In a nutshell... I would recommend them 100%... I wouldn't be here without them ! Reviewed on: 20th May 2022

Simply excellent!

5
Very nice people, sorted out an affordable plan to help us, always ready to give advice. Cannot recommend them enough. Reviewed on: 20th May 2022

Great dept management

5
I’m happy, my dept is under control Reviewed on: 20th May 2022

Great support & advise

5
Completely supportive and helped get my life back in order! Eliminated stress and worry in constructing a simple repay program. All staff are highly qualified and compassionate in their approach. Reviewed on: 20th May 2022

Really helpful, friendly,

5
I contacted payplan when I was really struggling. They were amazing from day one and making sure I wasn’t over estimating how much could pay back due to panic of debt. They go through everything, helping you realise where you spend your money and Then take all the stress away from dealing with creditors for you. They also are friendly, and helpful and with my mental health I’ve found it so helpful that I can just message them instead of having to ring and make my anxiety feel worse. They review the plan every year to check if I can afford to pay back more to help reduce quicker or say recently it has had to lower due to current finances. I would recommend to anyone who is struggling to keep on top of debt. Thank you for all you have done so far and hope it continues to be this helpful throughout my plan. Reviewed on: 20th May 2022

Brilliant service from start to finish.

5
When you feel you are sinking it felt a massive weight of your shoulders with the help and support you receive. Reviewed on: 20th May 2022

Best support

5
The only company that understood my needs as any other form of insolvency procedure would of meant I would of lost my job as well. Very good at keeping me up to date with what is happening with my payment plan Reviewed on: 20th May 2022

Absolutely Fabulous

5
So sensitive and supportive throughout the whole process. Reviewed on: 20th May 2022

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