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PayPlan: Debt solutions reviews

4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

Helpful

5
I have found payplan very helpful with my money problems and have sorted it out very quick I'm very happy with them Reviewed on: 20th May 2022

Happy and helpful

5
I have been with Payplan for 3 years and they have always been helpful, supportive and always on hand with advice. There site is easy to use and you get plenty of updates on where your are with your plan. Reviewed on: 20th May 2022

Great support of team and service

5
It’s been a few years, since I started my DWP with PayPlan. They truly gave me a piece of mind! I had previously sleepless nights and panic attacks during the day because of my debts and never ending post from my creditors. However, from day 1, they were extremely patient with me, explained options and the whole process. After providing them with my financial and budgeting details they proposed an affordable payment plan to all of my creditors. Now I sleep better, panic attacks are gone, along with letters and constant phone calls from creditors as all the correspondence is through PayPlan and they are sorting everything out with the creditors on my behalf. All I need to do is to update my financial situation annually, but that’s easy and straight forward, as PayPlan has created customer friendly online service, that takes literally 10min of your time if you have drafted all the details before completing financial statement. I would strongly recommended PayPlan services to anyone who is struggling like I did in the past and who wish to see brighter future. Reviewed on: 20th May 2022

Very good service

5
Payplan are very good at helping you overcome debt. Reviewed on: 20th May 2022

Professional Financial Support

5
I was at an all-time low trying to pay everything but getting absolutely know where. I was totally stressed out. PayPlan was recommended to me, so I called them. Once I'd spoken with them and they reassured me that they could help me the weight just lifted of my shoulders. I havent looked back. Every month I make a payment and they regularly check up on me to make sure all is ok with me, and payments are manageable. The yearly schedule you do is always up to date and you can check your account at any time so see where you are and what you have paid and still owe. They are easy to contact and you always get a reply straight back. I'm so glad I went with Payplan and I have recommended them to one or two people who I know are struggling. Reviewed on: 20th May 2022

Been with PayPlanPlus for 4 yrs

5
I can honestly say that PayPlan changed my life. Helping me towards a debt free solution. Reviewed on: 20th May 2022

No stress

5
Great communication, took away all the stress. Fantastic service Reviewed on: 20th May 2022

Sunshine on a very cloudy day

5
The very first phone call to Payplan gave us immediate relief after suffering from unavoidable debt for over three years. The friendly, very professional and above all non judgemental approach of our personal advisor was just what we needed too lift our spirits and set us on the road. To a well managed debt repayment plan. Since then, regular reviews have kept our repayments affordable and our creditors satisfied. My greatest regret is that we didn’t contact Payplan sooner. So much suffering and heartache could have been avoided with just one phone call. Reviewed on: 20th May 2022

trust worthy service

5
A company we can trust and remedy for depression Reviewed on: 20th May 2022

So helpful

5
I couldn’t fault the guidance I had and the understanding I received from Payplan. Would highly recommend to anyone needing help and support Reviewed on: 20th May 2022

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