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PayPlan: Debt solutions reviews

4.94
Based on 22,306 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
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Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

PayPlan Debt solutions reviews (22306)

Review of the PayPlan, Debt solutions:

Fantastic support and reassurance

5
When I first spoke to Payplan I was not knowing how to get out of my financial difficulties. I was reassured as well as giving me a “light at the end of the tunnel”. Ever since I have received a top class service with kind, friendly, supportive staff. Reviewed on: 8th June 2022

Unsure at first but amazing company

5
I started a bit questionable about PayPlan but after talking to an advisor and getting a plan in place, my credit score has gone up and I’m less worried and anxious about money and debt as I was. The customer support is terrific and they’re always happy to help in any way they can. Super kind and lovely people! Reviewed on: 16th May 2024

Excellent service

5
I have found all consultants friendly helpful and professional. Reviewed on: 16th May 2024

I have been supported through a very difficult time...

5
I have been supported through a very difficult time by extremely professional staff with a non- judgmental attitude . I felt finally there was a way out of a very difficult financial situation where I have accumulated around £35 k of personal debt . I am so greatfull to PayPlan and their support to being able to repay my debt in manageable amounts and I would always recommend PayPlan to anyone who found themselves in financial difficulties. Reviewed on: 16th May 2024

helped me out when I most needed them

5
Great service helped me out when I most needed them Reviewed on: 16th May 2024

Great service and great people.

5
Great service and great people. They have helped me so much through a difficult time, where I am now and the correct path thank you so much. Reviewed on: 16th May 2024

Hassle free and always contactable either online or...

5
Hassle free and always contactable either online or on the phone. Take a lot of the stress out of the situation. Reviewed on: 16th May 2024

Really supportive and understanding customer service...

5
Really supportive and understanding customer service support Reviewed on: 16th May 2024

Best people for the job!

5
They've dealt with my issues in a timely and professional manner, always respond well with any questions posed and have helped me whenever I've needed them to. From the start up until now they've been nothing but professional and courteous! Reviewed on: 16th May 2024

First rate debt help with superb attention to detail

5
Very meticulous in offering the best solutions for your circumstances. Take time to ensure support is at appropriate level. Excellent company that rescued us from significant financial difficulty. Reviewed on: 16th May 2024

They helped me breath again after organising my debt

5
They helped me breath again after organising my debt Reviewed on: 16th May 2024