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PayPlan: Debt solutions reviews

4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

very professional and very good at the job

5
This company took all my details and sorted a plan out with all creditors - very little i need to do now Reviewed on: 20th May 2022

PayPlan

5
Excellent service, all case reviewers are professional and compassionate putting my mind at ease, contributing towards my goal of a debt free life. This service is well on the way to correct the wrong decisions I made.. Reviewed on: 20th May 2022

Excellent experience

5
I've always found Payplan so helpful and trustworthy. Thank you for all your help and support. Reviewed on: 20th May 2022

Helpful and Respectful

5
Payplan have helped me deal with my long term debts. They always treat me with respect Reviewed on: 20th May 2022

Brilliant and helpful

5
Allowing me to get in control of my debts and are helpful and informative Reviewed on: 20th May 2022

In my hour of need

5
PayPlan came into my life a few years ago they have supported myself through my darkest times. I am in a good place now I have been able to pay my debts back using there advice and debt plans, knowing that if needed I can approach them to seek further advice. Reviewed on: 20th May 2022

Turned my life around

5
From facing stress and money troubles due to ill health. Payplan drew my creditors into a group, helped organise a plan to repay my debts that was manageable. Their annual review process has enabled me to rebuild my finances agreeing a monthly repayment schedule with my creditors that is affordable for me. This has helped me focus on improving the health of myself and my family, stopping our situation spiralling out of control. Reviewed on: 20th May 2022

Helped me twice. Would recommend

5
I have used payplan twice due to my own issues managing my finances. The first time I did a debt management programme and the second an IVA was a better option. I have also recommended the services to family members and friends who have also setup different plans. The staff have always been professional and advised me of my best suited options. They are always on hand to sort any discrepancies with creditors and help to ease financial worries. Reviewed on: 20th May 2022

Fabulous Help & Support when you need it most

5
They are Always happy to help with any problem, they sort out the hard stuff for you, just one payment each month and the rest is taken care of, you can choose a payment plan to suit you over time at an affordable cost, cannot fault this brilliant company, YOU are their main concern and I have always felt like this, they have helped me so much, I am forever grateful. Thank you Pay Plan Reviewed on: 20th May 2022

Peace of Mind

5
My debt had pilled up especially with the pandemic unable to make payments with only furlough and my husband's basic wage to support our family. Payplan was recommended by my bank. Such a godsend to be able to consolidate everything and make easy affordable payments each month. The customer service is brilliant to put your mind at rest as they do everything practically for you, as in talking to your creditors, setting up payment plans and if your situation changes they are very understanding and try their best to accommodate what works for you. I can't thank them enough for their help it has definitely taken a huge weight off my shoulders. Reviewed on: 20th May 2022

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