Smart Money People Logo

PayPlan: Debt solutions reviews

4.94
Based on 22,306 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

PayPlan Debt solutions reviews (22306)

Review of the PayPlan, Debt solutions:

Payplan is amazing they helped me so much

5
Payplan is amazing , I was In so much debt and so depressed but Payplan were so supportive and said don’t worry we will help you all the way and get the debtors to stop pushing for money you don’t have and come to an arrangement and freeze the interest . I can’t thank payplan enough and to all the staff your all wonderful Reviewed on: 18th June 2024

Always so helpful and make everything seem too easy...

5
Always so helpful and make everything seem too easy to be true! The feeling after it was all set up was such a relief! Wish I'd done it sooner. Reviewed on: 23rd May 2024

Always helpful and polite

5
Always found PayPlan to be most helpful and polite. They dont judge you or talk down to you because you are in debt but are kind and considerate. Reviewed on: 23rd May 2024

Great communication and handling of debt collections

5
Great communication and handling of debt collections Reviewed on: 23rd May 2024

From the start

5
From the start, they have been so helpful and caring Reviewed on: 23rd May 2024

All my worries, squashed :)

5
I've used payplan for a few years now, the customer service is amazing. No hidden costs and it's tailored to your personal needs. Would highly recommend, alot of stress and anxiety has been taken away since using payplan Reviewed on: 23rd May 2024

Excellent service which no other debt solution would...

5
Excellent service which no other debt solution would provide. Reviewed on: 23rd May 2024

Has helped me take control of finances.

5
Has helped me take control of finances.brilliant service Reviewed on: 23rd May 2024

Amazing!

5
Amazing!! Completely stress free debt help - staff are well trained and very understanding. Only thing they could improve on is contacting credit companies as I’ve had a few unaware that I’ve set up a DMP, but other than this they are amazing Reviewed on: 22nd May 2024

From the very first conversation with payplan I felt...

5
From the very first conversation with payplan I felt like I could breath again and had a weight lifted they were so helpful and didnt make me feel ashamed of my debt , they talked everything through and the fact they take it completely of my hands in dealing with the debt is such a relief . Reviewed on: 22nd May 2024

Answer to all my troubles

5
I was pretty upset at my situation when I contacted you, but the person who spoke to me and reassured me I could find a way out. They put me at ease and made me feel confident things would get better. I went from completely desolate to hopeful. Reviewed on: 22nd May 2024