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PayPlan: Debt solutions reviews

Name: Debt solutions
Rating: 4.94 (22306 reviews)

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4.94

Based on 22,306 reviews, last reviewed 22nd Jan 2026

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024

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About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

PayPlan Debt solutions reviews (22306)

Review of the PayPlan, Debt solutions:

Fantastic support and reassurance

When I first spoke to Payplan I was not knowing how to get out of my financial difficulties. I was reassured as well as giving me a “light at the end of the tunnel”. Ever since I have received a top class service with kind, friendly, supportive staff. Reviewed on: 8th June 2022

Answer to all my troubles

I was pretty upset at my situation when I contacted you, but the person who spoke to me and reassured me I could find a way out. They put me at ease and made me feel confident things would get better. I went from completely desolate to hopeful. Reviewed on: 22nd May 2024

Excellent customer service.

Excellent customer service. Great help available and very easy Reviewed on: 22nd May 2024

Always a friendly person to talk to.

Always a friendly person to talk to. Very knowledgeable and helpful. Reviewed on: 22nd May 2024

Helpful & Professional

From the start the team have been extremely helpful, professional & very knowledgeable. They have managed to put my mind at rest. Reviewed on: 22nd May 2024

PayPlan shed light and hope on a very dark situation

I was struggling with my finances and lived with shame and fear. I thought I could manage my debt myself but this wasn’t the case. I spoke with PayPlan and they reassured me they could help me to manage better. I slowly began to live with hope that things would improve for me. Reviewed on: 22nd May 2024

Friendly, helpful advisors who stay in touch and kee...

Friendly, helpful advisors who stay in touch and keep you up to date with any changes. Reviewed on: 22nd May 2024

Professional and Knowledgeable

I have been supported for a number of years now by PayPlan staff through their debt repayment plan which has enabled me to get out of debt - only about three payments left. I found those members of staff I dealt with extremely professional; their initial advice resulted in the best re-payment plan for my circumstances, and they have not wavered from continuing with their excellent advice since then. Reviewed on: 22nd May 2024

The Financial Lifeboat Organisation

From being in a state of absolute despair at the state of my finances they have shown a way out and instilled good financial habits in me. Reviewed on: 22nd May 2024

Great friendly professional service

Great friendly professional service Reviewed on: 22nd May 2024

Always helpful and knowledgeable.

Always helpful and knowledgeable. My plan lasted for many years and when I retired, I got good advice. Reviewed on: 22nd May 2024

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