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PayPlan: Debt solutions reviews

4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

PayPlan is the leader in Debt solutions.

5
I got in to trouble in the PPI banking scam when the Banks refused my claim (I believe that to be a part of the scam). PayPlan came to my rescue and have been helping people like myself ever since. A truly amazing company with sincere and dedicated staff. I cannot recommend too highly. Thank you. Reviewed on: 19th August 2021

Good Experience

5
I am with PayPal since few years and I found them very hardworking, devoted, friendly and honest and helpful. Reviewed on: 19th August 2021

Excellent service, very friendly

5
Very helpful and friendly staff Reviewed on: 19th August 2021

Lifeline and compassionate with unbiased and sincere advice.

5
Been with Payplan for a while..never ever made to feel embarrassed or guilty. Such warm and compassionate dealings ..never been let down and continued Communication for both support, advice and sometimes even just a friendly “How you doing” chat….I would be lost without them…thank you Reviewed on: 19th August 2021

Fantastic financial support

5
I turned to Payplan when I was at financial rock bottom. They have only ever been totally supportive throughout the full duration of my 5 year IVA. Always a message away when I had worries or questions. I have many times suggested them to friends and family to help with their money troubles. Reviewed on: 19th August 2021

Always polite and helpful when contacted.

5
Payplan have assisted me in paying my debts over an 18 year period and are always there for help and advice when needed. Reviewed on: 19th August 2021

Just call them, they will help you

4
Its not easy completing an IVA but is is 100% better than suffering silently and not asking for help. I have already recommended PayPlan to friends, and would again. Reviewed on: 19th August 2021

Life Changing

5
I approached Payplan for help back in 2008 and they turned things around for me. They are always so helpful and positive and have really helped me through a distressing time. I am very grateful to them and highly recommend that people get in touch with Payplan if they need financial help and advice. Don't despair...call Paypal! Reviewed on: 19th August 2021

Tears

5
The help that the Pay Plan team have given has been instrumental in restructuring my life to being debt free; whilst building my confidence I can now enjoy life and my tears of fear and repression are now tears of joy with family and friends. I cant thank them enough for allowing my life to move forward Reviewed on: 19th August 2021

Professional service and support

5
Payplan have supported me throughout a difficult period in my life. At the beginning I was very worried that I may lose my home . I have received professional, friendly and supportive advice. Payplan have helped me plan and manage my finances. They have been available at any time to answer any queries that have come along. They have made me feel secure & that there is always someone there for me Reviewed on: 19th August 2021

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