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PayPlan: Debt solutions reviews

View other PayPlan products
4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell
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About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

All round good company

5
Apprehensive at first when contacting them, but I was put at ease by the friendly, compassionate people on the other end of the phone. They were thorough in going through everything and worked out the best way forward. They were always approachable and answered any queries that I had. Having access to the Payplanplus website has been really useful as I could monitor and keep track of my payments and how much was still owed. The yearly reviews, which first were held over the phone, were arranged at a time that suited myself and again were with a friendly member of the team. Transferring it to an online form in the past couple of years has made this yearly review even easier to complete. Each review is followed up with emails that explain what payplan feels would be the right course of action to take, either stay on the plan that was on or by switching to a different one. I, myself, have stuck with the same plan since the start and the end is nearly in sight. I can't remember how I came across Payplan, but I have not been disappointed or wished to change from them in the years that I have been with them. Reviewed on: 19th August 2021
Tim's avatar
Tim

Debt management

5
Very experienced and helpful in every aspect Reviewed on: 19th August 2021
Anthony kasase's avatar
Anthony kasase

EXCELLENT

5
From feeling the very lowest to be shown a future can still be ahead of you with the support and help from all at PayPlan Reviewed on: 19th August 2021
Alan's avatar
Alan

Life Savers!

5
Assists greatly in managing and supporting debt management, eleviating sleepness nights. Friendly and very professional service that works for me. Reviewed on: 19th August 2021
LP's avatar
LP

Excellent service, very professional.

5
From the beginning Payplan speak to clients with respect and as well as looking at solutions, help to calm clients with their knowledge and understanding approach. I think they have literally been a lifeline to many, even a lifesaver to people when they feel they have nobody and nowhere to turn to. Their help is invaluable and free to clients - they are trustworthy and ethical. Reviewed on: 19th August 2021
Lorraine's avatar
Lorraine

Helpful and understanding

5
The people that I have spoke to at PayPlan are so helpful and understanding. They try to get the best outcome that you are comfortable with. Reviewed on: 19th August 2021
N Combs 's avatar
N Combs

Excellent Support and Service

5
Pay Plan are always there when you need them. The staff are very friendly and supportive. Reviewed on: 19th August 2021
Robert Vamplew's avatar
Robert Vamplew

excellent

5
helped me through a very stressful time x Reviewed on: 19th August 2021
jane sneddon's avatar
jane sneddon

Payplan

5
Really put your mind at ease. So easy to do and friendly helpful staff Reviewed on: 19th August 2021
Michelle's avatar
Michelle

A Great Help.

5
I started a business about 15 years ago, borrowing heavily from various sources, unfortunately due to unforseen circumstances it didn't work out and I had to close the business and was left with high debt levels which I was unable to repay, however thanks to Paypal I am slowly repaying all my debters. Thanks once again Payplan. Reviewed on: 19th August 2021
John Farrin's avatar
John Farrin

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