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PayPlan: Debt solutions reviews

View other PayPlan products
4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
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4%
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Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell
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About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

Review PayPlan: Debt solutions now

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PayPlan Debt solutions reviews (22303)

Payplan- The Brilliant lifeguard

5
Just want to say big Thanks to Payplan Team ,you saved my life. Reviewed on: 16th August 2021
Adrian Miclea's avatar
Adrian Miclea

Best debt solution I could ever find x

5
From day 1 they support me and gave me the best solution for my problem . Every year since 2018 they offered me the best advices and understood all my needs. Reviewed on: 16th August 2021
Beatrice Dracea's avatar
Beatrice Dracea

A great help

5
Payplan have been a great help to me and consolidated all my debts helping me sleep better at night with just 1 payment per month, that is manageable. Reviewed on: 16th August 2021
Nicky Jones's avatar
Nicky Jones

Debt relief help processing

5
Always been great and helping if I did not have with payplan and their support then I probably give up on my life Reviewed on: 16th August 2021
Nawazish Hussain's avatar
Nawazish Hussain

Saved me from a much worse situation

5
Great people who seem to really care. Would recommend to family or friends. Reviewed on: 16th August 2021
Sharron James's avatar
Sharron James

Life savers

5
I was a wreck when I contacted pay plan did know which way to turn they were compassionate and understanding in no time it was done now I live without worry no nasty letters they have given me my life back. Reviewed on: 16th August 2021
Linda meachin 's avatar
Linda meachin

Debt Management Solutions PayPlan

4
PayPLan has been approachable, proactive and efficient. They have spoken to the creditors, take the relevant time and effort alongside me to create a DMP that works. They monitor the progress and also are friendly and knowledgeable when it comes to explain risks and elements of the financial aspects that should be prioritise (and the relevant reason). Overall, I am very happy with their work and assessments. I highly recommended them. Reviewed on: 16th August 2021
Fermin Torres's avatar
Fermin Torres

Payplan are there to help

5
Last year I had to give up my job due to Covid and my partner's health problems deteriorating. My already reduced payment contained when I should have been paying more but couldn't afford to.. I began to receive phone calls from creditors and letters which I tried to sort out myself. Meanwhile Payplan didn't harrass me at all they sent me a text every now and then saying ....."we are here to help and support you." I continued to ignore them , but also continued to pay my reduced payment. Feeling very vulnerable and not sleeping very well...one day I decided to answer their text message. Someone answered me via email and I answered back explaining my situation. A young lady called Paula replied and agreed to communicate via email as I couldn't face a telephone call. I have never encountered such an understanding company especially with everything going on with Covid and the fear of everything going on. I am constantly in my overdraft at present as well so payments are limited, But Payplan have sorted out a payment to keep all of my creditors happy for the time being. Payplan have also helped me to sleep at night.....they are at the the other end of a text message, phone call, email, whichever is best for you. They will listen and give you time, just when you think no-one else can. I am so grateful for the text messages that I did'nt answer, the email I received from a gentleman whose name I can't recall sadly, but I did answer and for Paula who picked up my email and was so understanding at a time when there was so much confusion and worry going on! This company definitely needs rewarding for their customer service and their training on ability to reach out to people who are constantly worried about where the next penny is coming from and fear of creditors and bailiffs knocking at their doors. Thank you so much Payplan for helping me to live again. Reviewed on: 16th August 2021
Vivienne Archer-Wood's avatar
Vivienne Archer-Wood

Perfect

5
Great at helping me with my debts thank you Reviewed on: 16th August 2021
Andrew Morgan's avatar
Andrew Morgan

Excellent

5
After losing out on a second job due to Covid I was stuck in an endless cycle of living on credit cards because all my money went on paying minimum payment. After filling out a quick form online and a phone call I now make one payment a month have enough to live on and will be debt free in 5 years. There’s finally a light at the end of the tunnel Reviewed on: 13th August 2021
Kirsty's avatar
Kirsty

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