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PayPlan: Debt solutions reviews

View other PayPlan products
4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
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4%
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Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell
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About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

Helpful, easy and professional!

5
Being in Australia but an English citizen, I didn't know how I could get my debts paid off without bankrupting myself! I found payplan online and they responded almost immediately and with all the information and details I needed to put all my anxiety at ease. They've been so helpful through each step and would recommend them to anyone in a sticky situation with debt! Reviewed on: 12th August 2021
L Martin's avatar
L Martin

A life changer

5
Superb and reliable service, very helpful in helping people with financial debt Reviewed on: 12th August 2021
David Snailham's avatar
David Snailham

Debt management simplified.

5
PayPlan made the calculation and allocation of my income and "surplus" after all expenses far easier than when I was trying to work the figures out myself. They were able to steer me through what counts as legitimate expenses, including a reserve for unexpected events, and then took the resultant balance and negotiated agreement to that annual repayment in manageable monthly amounts. If, for any reason, I have a problem with paying (which, touch wood, hasn't happened so far) I know that PayPlan are just a phone call or email away and will do everything in their power to help smooth things over. They are friendly, always there and most importantly, I trust them to do all that they can to help me, as a person not as a number or random bod my liaison agent has been assigned, it's a real, personal arrangement. I have absolutely no hesitation in recommending PayPal to anyone unfortunate enough to find themselves in the position of owing money to several creditors and trying to deal with various collection agents whilst also attempting to make sense of their legal standing, what counts as income and everything else one can encounter at probably one of the most stressful times in their life. Reviewed on: 12th August 2021
Jez's avatar
Jez

Friendly

5
Thank you for your help. They're a very friendly team. Reviewed on: 12th August 2021
Levente Petrov-Todorov 's avatar
Levente Petrov-Todorov

AMAZING PEOPLE PROVIDE EXCELLENT SERVICE!!!

5
They truly help tirelessly all the way !!! Reviewed on: 12th August 2021
BMG Monzur Ahsan's avatar
BMG Monzur Ahsan

Supportive & accessible

4
Explained thoroughly various options, then guided me through dmp steps making a stressful situation easier to negotiate. Always friendly and available to speak to. Reviewed on: 12th August 2021
Andrew Burton's avatar
Andrew Burton

Excellent service

5
The team at Payplan is very knowledgeable and experienced. Friendly service, great experience overall. Always ready to answer any questions I have. Reviewed on: 12th August 2021
Courtney Prince's avatar
Courtney Prince

Great help

5
I am very grateful that I found this company. They gave a peace of mind and I don't have to worry about any debts any more.. Thank you! Reviewed on: 12th August 2021
Sara Bzdzion's avatar
Sara Bzdzion

They helped me and my Family during a very difficult time!

5
I ran a Pub/Restaurant for 2.5 Years and the business failed, which left me with massive debt, and in a situation whereby we were getting threatening letters from our creditors. However, Payplan managed to set up a Debt Management Plan, which saved us from losing our home and much more, our life would have not been the same if we hadn't received this help at the most difficult time in our lives. We are so grateful for the service they provided, never had any issues since we have had the DMP, which is a credit to everyone involved at Payplan. PS please keep on helping people as you can change their lives for the better. Kindest Regards Mr. H. Reviewed on: 12th August 2021
Sarb Haire's avatar
Sarb Haire

Simply outstanding experience!

5
“If only I have known about PayPlan earlier”! From the very beginning PayPlan have been nothing short of an outstanding experience in pretty much every way I can think of throughout my journey from “pain to pleasure” as they say. First class all the way. Reviewed on: 12th August 2021
Mr Stone 's avatar
Mr Stone

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