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PayPlan: Debt solutions reviews

4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
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0%
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Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

Very good service!

5
Payplan is one of the best debt management companies I have come across. I am satisfied with their service; the staff are helpful and knowledgeable. They are very up-to-date with their service and I have not had any trouble with their service. Even the gift they left for voting is quite generous of them. Thank you for the kind effort from your team. Reviewed on: 12th August 2021

Best company to for financial freedom

5
They are professional to take your financial & debt problems nicely. Reviewed on: 12th August 2021

A*payplan help me so much

5
Payplan help me so much took all the stress of me and so very quick to get my I.V.A all up abd running had no prombles so far.The staff are so helpfull and understanding. Reviewed on: 12th August 2021

Brilliant service

5
Was very quick to sort out and was hassle free Reviewed on: 12th August 2021

Excellent !

5
Always go above and beyond to help customers, feel so much more relaxed knowing it was taken out of my hands and dealt with so professionally ! Very polite to clients and very approachable for any questions at all! Highly recommend to anybody. Life changing experience and only for the better ! Reviewed on: 12th August 2021

Really helpfull

4
They have a brilliant customer service team that are willing to give time to help you understand what is needed as it can be a very stressful time asking for debt help! I would most definitely recommend really easy to set up and not too invasive. Reviewed on: 12th August 2021

They have stuck with me

5
They have stuck with me despite throughout my benefits up and downs! Reviewed on: 11th August 2021

Simply great service

5
They are really helpful and informative Reviewed on: 11th August 2021

Best there is

5
When I first phoned them I thought there would be a wait but they phoned me back almost immediately and went through the income and expenditure form with me for as long as it took and advised me throughout. What is there not to like.? Easy access to their website, phone calls answered immediately and problem dealt with and emails answered immediately. They have an answer for everything that would concern you. It is all there on the website or you can ask. They make you feel confident that you are in able hands and they will look after you and for once you can sleep nights and you do not have to fight this alone. Bless them. I am so pleased that I got in touch with them. Reviewed on: 11th August 2021

Life savers

5
In April 2019 we had a few life changing situations that all happened in that 1 month that led myself to make many terrible decisions with money. By October I was in turmoil and didn’t know where to turn! I then found Payplan on the internet, and spoke to a lovely lady that was so kind, non judgmental and extremely understanding. I was so ashamed and embarrassed and she was able to relate as well as reassure me that it’s ok, you have made the right decision to call us and we can and will help you. I know I’m on a long journey at the moment but feel much happier and safer that Payplan is there to help me. I just want to say on behalf of myself and family “Thankyou so much!” Reviewed on: 11th August 2021

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