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PayPlan: Debt solutions reviews

4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
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0%
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Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

Best Plan I have had, Working with PayPlan

5
Really helpful and friendly staff. And helped me get my DMP plan up and running and Active within a matter of a few weeks. Have always kept me in the loop and answered and concerns quickly, and I now have relief knowing an affordable repayment option is clearing off my debt repayments month by month. Can’t fault not thank them enough. Great Service from the team at PayPlan and a helpful and Competent Company. Thank You Reviewed on: 11th August 2021

Pain free debt solutions

5
Being in debt is never easy, but payplan took the worry out of it for me. They helped me through which service was best for me, worked out. Budget for me so I could see how much I could pay to my debtors every month and managed to cancel the interest payments from my debtors so the debt wasn't getting chewed up by interest payments. Highly recommended Reviewed on: 11th August 2021

Great debt management company

5
The initial process does take a while, but they’re very thorough and explain everything. They answered all my questions and with their help it felt like a massive weight was lifted. They keep in touch even after you start paying into your plan & if you need to update your details they remind you if you need to contact your debtors. Overall really helpful and really great experience with this company. Reviewed on: 11th August 2021

Honestly thought I wouldn't be able to get my debt under control. Thank you so much PayPlan!

5
Amazing from the beginning. Talked me through the entire process and they give me regular updates. I wouldn't recommend any other company for debt solutions its truly amazing what they achieve. Reviewed on: 11th August 2021

Great company to relieve money worries

5
I went to Payplan after not hearing anything back from a competitor and best thing I ever did! I was at breaking point and out of control with debt and Payplan saved me. Reviewed on: 11th August 2021

Fantastic service

5
Brilliant service in helping me start the road to a better financial position Reviewed on: 11th August 2021

Really helpful and friendly and non judgemental

5
So I've been struggling with my mental health due to money worries and didn't know what to do , I contacted PayPlan and every person I have dealt with so far has been nothing short of fantastic in terms of explaining things to me , being a sympathetic ear to listen to me , advise me and generally all round good people , I genuinely do not believe I would be here writing this if I hadn't of found them. I know it's a long road to recovery but I've started and I'm determined to see it through. I just want to say a massive thank you to everyone who works there and to keep doing what your doing as you are saving lives Reviewed on: 11th August 2021

Life changing

5
How can I even put it in to words they help us out more than they will ever know thank you so much Reviewed on: 11th August 2021

Able to sleep at night

5
Professional , non judgmental , impartial , trustworthy Reviewed on: 11th August 2021

Great relief

4
Staff were extremely helpful and reassuring at what was a very difficult time Reviewed on: 11th August 2021

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