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PayPlan: Debt solutions reviews

4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
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0%
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0%
See only 1 star reviews
0%

Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

Great Service

5
Have made a massive difference to my circumstances. Always willing to help and would have no hesitation in recommending them to friends or family. Reviewed on: 11th August 2021

Helpful, understanding, overall great service.

5
Really helpful as soon as you contact them, throughout have always been helpful, would recommend them to anyone who is struggling, thank you for all your help. Reviewed on: 11th August 2021

Clear and helpful advice and support

5
I never felt judged and was given clear and useful advice which has resulted in a plan of action to which I was happy to commit. I see light at the end of the tunnel and am less anxious and able to enjoy my life now. Reviewed on: 11th August 2021

Only way my debts ever been paid

5
I love pay plan I’ve paid over half my debt in a year and without it I don’t know where I’d be now, probably still with bailiffs and debt letters galore! They were fantastic in the beginning and still fantastic now! Reviewed on: 11th August 2021

Great people, massive help

5
I had a very bad experience with other companies before finding out about this one and ever since I found Payplan my life’s been so much easier. I guess I’m trying to say thanks . Reviewed on: 11th August 2021

Helped me out of massive debt

5
I found myself heavily in debt because of an investment scam. I really thought I’d lose my house, my marriage and had visions of being homeless and living on the streets. Payplan took my situation, went through my income and expenses and sorted me out with an IVA. I now have a job and have able to pay a bit more into the IVA but if it hadn’t been for PAYPLAN I really don’t know what would have happened to me. So grateful to them Reviewed on: 11th August 2021

Made everything pain-free and smooth

5
I was at my lowest having just lost my husband and drowning in bureaucracy and Payplan seemed to help make all my money worries ease and found the solution that suited me. Highly recommended and always there at the end of the phone. Reviewed on: 11th August 2021

Exceptional

5
Everyone are very friendly and helpful. Set.up was easy and all tailored to your needs. Reviewed on: 11th August 2021

Fantastic customer service and so understanding

5
It was so easy to set up my debt management plan and it has taken a massive weight off my mind to have help paying back my debts. Reviewed on: 11th August 2021

Easy, simple, and a weight off my mind

5
Hiding your head in the sand when it comes to debts is not the right solution. Payplan didn’t hold judgement against me, and were there to get me back on my feet Reviewed on: 11th August 2021

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