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PayPlan: Debt solutions reviews

4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
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0%
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See only 1 star reviews
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Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

Helped me out is a crisis

5
I got into a lot of debt due to taking on the role of the only working adult in my house when my dad was diagnosed with cancer, and eventually I was owing more money to lenders than I was making in a months salary. PayPlan helped me to organise my debt and ensure I could pay off my debt actively while also helping to support my parents, they absolutely helped me through this dark chapter of my life and I’m so grateful for every member of the team who have dealt with me. Reviewed on: 11th August 2021

Debt support

5
Great support and very tespoand understanding staff have made a real difference to my lift and I would recommend their service to anyone who needs it. Reviewed on: 11th August 2021

Highly recommended

5
I was referred to Payplan through my bank. I was feeling really stressed and anxious due to multiple debts. The staff at Payplan were really supportive and lifted a lot of weight off my mind. The monthly direct debit works really well and knowing that someone is there to manage the plan is so much less stressful, knowing everything is in hand. And it’s a free service too! A lot of other debt management companies charge a fee, which isn’t always helpful. The staff have excellent customer service skills and always on hand for any queries or support! Reviewed on: 11th August 2021

Fantastic customer support

5
They’ve really helped me turn my life around. I was in a right old pickle of a situation and now, not quite, but nearly stress free and debt free. Reviewed on: 11th August 2021

Great

5
Very helpful company. It was nightmare two years ago when I realized, I cant afford to repay my debts with current repayment plan. I found Payplan and they sorted out new repayment plan with my creditors, so I've stopped bother at all. Reviewed on: 11th August 2021

Brilliant company

5
Really great company helped me so much really has changed my life Reviewed on: 11th August 2021

Unbelievably helpful

5
Helped me massively with my debt and are always quick to respond Reviewed on: 11th August 2021

Life saver

5
Being with Payplan has completely changed my life for the better. I felt I was drowning in debt and would never get out of it… but now 3 years later I have nearly paid it all off! Not a change i would have been able to do this without Payplan Reviewed on: 11th August 2021

There brilliant

5
There always so quick to answer any questions i have and everybody who i have spoken to are always very friendly Reviewed on: 11th August 2021

Good working relationxhip

5
Very helpful nice people to talk to Reviewed on: 11th August 2021

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