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PayPlan: Debt solutions reviews

View other PayPlan products
4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
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0%
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0%
See only 1 star reviews
0%

Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell
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About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

Best decision I made

5
From day one I felt the weight lifted from me , that first call I made was 100% the best decision. Friendly, helpful and supportive. Always get a reply to any question I ask no matter how trivial. I’ve never been made to feel bad for the position we are in. Thank you for giving us a life again. Reviewed on: 11th August 2021
John's avatar
John

Great service

5
Easy to manage my debts. Excellent phone and online service Reviewed on: 11th August 2021
John Phillips's avatar
John Phillips

very helpful

5
staff are very reassuring and understanding. The whole process of admitting I was in debt to finding a solution was dealt with professionally. I would strongly recommend Pauplan to anyone requiring help with their finances. Reviewed on: 11th August 2021
Sandra Needham 's avatar
Sandra Needham

Helped me massively.

5
I had got into abit of trouble with a few different debts and was starting to worry. But after getting in touch with payplan they eased those worries. All debts into one payment has made things alot easier. Reviewed on: 11th August 2021
Chris's avatar
Chris

Changed my families life.

5
I was lost in debt through unforseen change of circumstances. Payplan gave me hope. Reviewed on: 11th August 2021
Lee Audette's avatar
Lee Audette

A lot of help

5
I would be lost without the help I have received off payplan they are helping me through some really bad times in my life Reviewed on: 11th August 2021
BRYNMOR THOMAS's avatar
BRYNMOR THOMAS

Customer service

5
Customer service is absolutely brilliant nothing is ever to much i would hugely recommend this company Reviewed on: 11th August 2021
Kevin Coulling 's avatar
Kevin Coulling

Brilliant company, helpful service and free of charge

5
I joined pay plan after falling into a lot of debt. Joining PayPal had made my life so much easier. The debt I used to run away from and used to make me stress and fall into depression I don’t have to think about twice. Monthly goes out an affordable payment, no creditors on my back and knowing I’m one step closer to rebuilding my credit future. Also my change of circumstances and reducing payment amount due to COVID and change of job Payplan and the consultants I deal with were amazing, they were very empathetic regarding my situation and the biggest factor for me was having the reassurance that I have things sorted. No headache on me. It may seem like years to pay things back but had I not been in this payplan for my debt management then I would’ve just kept on getting hassled by creditors and ended up with excess fees charges and court costs! So 3-5years for me to clear my balance seemed like a long time but then actually monthly I don’t even need to think about paying 10 companies just the one and it’s all sorted. It gives me sooo much breathing room and honestly has made my mental health and well being so much stronger and secure. I hope if at any stage I can pay more then the balance will clear sooner but the fact that this DMP isn’t an official plan on my credit report like IVA but still so effective and beneficial. I can’t thank payplan enough and there have been times where I’ve missed a payment due to sickness at work less pay etc but payplan have kindly reminded me and given me time to pay the amount rather than just cancel my plan completely. They helped my dad out fo debt years ago when he lost money due to a bad business decision and now I am confidently able to say they are taking care of my finances in the best way possible. I am grateful they are free of charge too because I was with an alternative company previously that charged £30 monthly out of my monthly payment for the exact same service payplan provide if anything I am getting a lot better service and regular updates text reminders without feeling bombarded and all for free. The consultants deserve a gold medal and awards for the help they provide. I wouldn’t wish anyone be in a situation to need PayPlan but if it happens where you find yourself in debt then 100% would recommend payplan as the go to. Their online payment portal document uploading system everything is so easy to manoeuvre. Pleased to be a client and hope that PayPlan can help many people like myself. Reviewed on: 11th August 2021
Aali's avatar
Aali

Great service

5
Kind staffs, great customer service Soon to be debts free Reviewed on: 11th August 2021
youssef abassir's avatar
youssef abassir

Fantastic organisation

5
Payplan have helped me financially and emotionally in more ways than I could describe. I used to go to bed every night worrying about debt, it was constantly on my mind but as soon as I contacted Payplan the worry was taken away within the first phone call. They assured me they would be able to help manage my debt with one easy payment to themselves which they would then divide between all creditors. Everytime I speak with Payplan it doesn’t matter who answers the phone every single person is there to help and support you. Could not recommend enough to anyone in a situation like mine. Truly changed my life. Reviewed on: 11th August 2021
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