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PayPlan: Debt solutions reviews

View other PayPlan products
4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
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0%
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0%

Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell
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About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

Excellent

5
Very good experience, with Payplan for many years now Reviewed on: 10th August 2021
Irelyn Jacobs's avatar
Irelyn Jacobs

They turned my life around

5
I was completely stressed out about my outstanding debts when I was introduced to PayPlan. Right from my initial contact I was put completely at ease and helped all the way to finally getting my debts sorted out. I can now get on with my life as I pay off my debts in line with the plan put together by PayPlan. I can't describe how much of a relief working with PayPlan has been for me. Reviewed on: 10th August 2021
Trevor Greenfield's avatar
Trevor Greenfield

So grateful for all the support they have given me

5
Since I got in touch with PayPlan, everything has changed. They have been so incredibly helpful, answering every query, speaking to creditors for me and making sure I can afford repayments. I couldn't really believe how much easier things became after working with them. They needed so little from me and then began to act on my behalf. I've been with PayPlan since Feb 2019 and it was one of the best decisions I have ever made. Reviewed on: 10th August 2021
Emma Burstow's avatar
Emma Burstow

Gave confidence at difficult time

5
Not easy accepting need to do debt management but Payplan were very helpful and put me at ease as well as removing the pressure that I was under. Reviewed on: 10th August 2021
Jon's avatar
Jon

Great company

5
Very helpful with customer and always always try an answer questions straight away Reviewed on: 10th August 2021
Neil.anthony Reeves's avatar
Neil.anthony Reeves

So simple and stress free

5
They advised me impartially, made the whole process stress free and no judgement true professionals Reviewed on: 10th August 2021
Jo wood's avatar
Jo wood

Payplan helped make the process easier to deal with

5
Debt problems are one of the biggest causes of mental health and suicide, payplan take control of your situation when you feel so out of control and helpless , they create a stress free process with regular contact and are on hand for any questions, i was never made to feel worthless for being in the situation i was, and the whole team were extremely understanding and patient, making me feel i wasnt alone anymore Reviewed on: 10th August 2021
Sarah Murdoch's avatar
Sarah Murdoch

Stress free

5
Basically helped me get my live back on track if I didn’t have payplan I 100% would of ended my life this year Reviewed on: 10th August 2021
Loren Mullin's avatar
Loren Mullin

Life savers

5
I was at my wits end with worry before I spoke to Payplan and within 1 hr of speaking to them the weight had left my shoulders and a plan was agreed between us both to get to the end of a road with I thougt would be neverending , empathy and understanding shown through out my journey with Payplan ,Thankyou so much Reviewed on: 10th August 2021
Livkelliv's avatar
Livkelliv

Amazing

5
Super helpful and efficient! They also have an app which makes it easy to keep track of payments and you can see how far you’ve come in paying off your debt! Reviewed on: 10th August 2021
Jade Davies's avatar
Jade Davies

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