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PayPlan: Debt solutions reviews

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4.94
Based on 22,306 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
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4%
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Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell
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About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22306)

Improved quality of life

5
From the first month of being involved with Payplan I noticed how much less physical and emotional stress I was under financially. Reviewed on: 21st May 2024
Martin C's avatar
Martin C

Really helped me when didn’t know what to do

5
Really helped me when didn’t know what to do Reviewed on: 21st May 2024
Nina W's avatar
Nina W

Being rescued from a stressful situation.

5
My experience is one of being rescued from the stress of having to deal with the different creditors and how Payplan helped me so much in organizing a single monthly payment to them which they distributed to the different companies, plus invaluable advice from the very start. Reviewed on: 21st May 2024
Christopher W's avatar
Christopher W

Easy to setup & straight forward.

5
Easy to setup & straight forward. PayPlan then do communication with your debtors for you. Stress free. Reviewed on: 21st May 2024
Mike's avatar
Mike

Overall, pleased with my experience

4
Initial phone call was good, advisor was patient and explained all the information to me, and didn't mind me asking questions. My payment plan was set up quickly and I'm happy with the service I've received so far. Reviewed on: 21st May 2024
Emily M's avatar
Emily M

Professional, great communication and knowledgeable.

5
Professional, great communication and knowledgeable. Reviewed on: 21st May 2024
Cliff Holloway's avatar
Cliff Holloway

Great Support and Advice

5
For what is a really worrying time, PayPlan have been so supportive and their help and advice has really helped me get back on track. They really made me feel like they understood my situation. PayPlan isn’t just a financial support service; they have turned a daunting journey into a manageable path, and for that, I’ll forever be grateful. If you’re navigating stormy financial seas, consider reaching out to PayPlan— it may sound cheesy, but they’re more than advisors, they crafted a personalised plan and I was able to sleep for the first time in months Reviewed on: 21st May 2024
Ati's avatar
Ati

They are literal saviours!

5
They are literal saviours. I had buried my head in the sand on multiple occasions, these guys will always pull you out, just speak to them! Great customer service and a real sense of care. They are always there when you need them. Reviewed on: 21st May 2024
Harry Reid's avatar
Harry Reid

Excellent communication, takes the stress out of dir...

5
Excellent communication, takes the stress out of directly negotiating with creditors. Highly recommended. Reviewed on: 21st May 2024
Kellie's avatar
Kellie

Always friendly

5
I have always found the people friendly, and not judgmental. They are extremely knowledgeable about how to help making sure that you are able to afford repayments. They are very understanding if your circumstances change and will help you. Reviewed on: 21st May 2024
Ann G's avatar
Ann G

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