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PayPlan: Debt solutions reviews

4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

Excellant Service

4
I love the online service and the app is very useful. Experts at the end of the phone Reviewed on: 10th August 2021

Professional and helpful

5
Always happy to help with any issues and very professional. Reviewed on: 10th August 2021

Easy to set up and an excellent service

5
I had been with another debt management company before who charged £20 a month and because I knew the process was long winded I.e. answering all the questions over the phone etc, it put me off looking for another provider. However with PayPlan it was so easy! We did it all by chat and WhatsApp and I could do it whilst spending quality time with my family. It's now been several years and the app keeps me updated with everything I need (including the breakdown and details of where my payments go) Overall I've been extremely impressed and even referred a few friends who have had similar issues. Reviewed on: 10th August 2021

Peace of mind & reliability.

5
In a difficult situation with debt , Payplan always respond quickly & thoughtfully. They have empathy and listen . I feel looked after & a valued customer. Thankyou. Reviewed on: 10th August 2021

Friendly, excellent advice and so helpful

5
PayPlan is a very well run and regulated compliant. Their staff are knowledgeable, efficient and incredibly helpful. PayPlan should absolutely win an award for the positive difference they bring to their clientele. Reviewed on: 10th August 2021

Help me get out of trouble

5
Payplan were there for me when I was in serious financial crisis. They helped with advice and explained all options available in an easy to understand way. Since then I have got my payments to an easy to manage amount and my overall finances under control. They were with me every step of the way and even helped me reduce my monthly payments even further at the end of my first year. I would highly recommend Payplan to everyone who is struggling with debt. Thank you Payplan, I have my life back Reviewed on: 10th August 2021

Amazing

5
I have had problems for few years no and I feel the people who never judge and are so professional x Reviewed on: 10th August 2021

Easy,

5
Perfect communication Easy to use Reviewed on: 10th August 2021

Stress free

5
From the word get go as soon as I applied at payplan I was stress free they help from the word go Reviewed on: 10th August 2021

Life changing

5
Fantastic service, easy to contact and keep on track of finances. Using Payplan has given us our life back. Reviewed on: 10th August 2021

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