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PayPlan: Debt solutions reviews

4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

Review PayPlan: Debt solutions now

Help others make smarter decisions by sharing your own experience. Write a review

PayPlan Debt solutions reviews (22303)

Amazing service

5
I was in trouble. I didn't know what to do. Payplan rescued me with their advice and guidance. They helped me improve my financial predicament and mental state. Their easy to use service and helpful and knowledgeable staff, ongoing support is second to none. I would recommend them to anyone in financial strife and give them 5/5 stars. Reviewed on: 10th August 2021

Glad we found this company

5
Do not know what we would have done without this company really helpful all the way Reviewed on: 10th August 2021

Amazing. Wonderful

5
Really good advice and helpful staff. Reviewed on: 10th August 2021

My experience with PayPlan

5
PayPlan provide fantastic support and ‘take the weight of your shoulders’!! All staff display empathy with realistic guidance. Communication is excellent. Reviewed on: 10th August 2021

Excellent

5
I moved to payplan a few years ago and they have been amazing always very understanding and very helpful would always recommend them. Reviewed on: 10th August 2021

Helped me take my life back.

5
PayPlan helped me finally organise long standing debt that had been hanging over me for years. They gave me room to breath and for the first time in years gave me an end in sight to my debt problems. Reviewed on: 10th August 2021

Life saving help!

5
Contacting payplan was the best thing I could ever of done. Friendly non judgemental advice and real assistance given. Providing a lifeline out of a difficult situation without any fuss or hardship. Would recommend to anyone needing help. Reviewed on: 10th August 2021

Great service

5
Easy to work with. Always helpful and have enabled me to pay off over 50% of my debt Reviewed on: 10th August 2021

They let me be able to breathe again

5
When I first approached PayPlan, I was on the verge of falling into a spiral of debt that I would never have been able to recover from alone. I was completely desperate and terrified of what was going to happen. That first phone call was the first time I felt like I could breathe in over a year. Whilst being given practical solutions and advice, I was always treated with compassion and respect. I always felt like I was in complete control of what was happening, I was given choices and guided fairly. I felt supported and reassured that things were going to be alright. In no time at all, a solution was put on place and a weight was lifted off my shoulders. It has been two years since I first approached PayPlan and even to this day, they are always available with support when I need them. The work with my creditors on my behalf, so that I don't have to try and pull the all the different strands together. Being able to make one reasonable payment, knowing it is going where it needs to and having a date for when it will be finished, has been an unparalleled relief. I am informed enough to know that there were ways that I could have done this without using an intermediary such as PayPlan. However, PayPlan don't just offer a financial service, they offer support and they take the burden away, allowing me to get on with my life. I cannot recommend them highly enough. Reviewed on: 10th August 2021

Thanks

5
Thank you for being there in hard time Reviewed on: 10th August 2021

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