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PayPlan: Debt solutions reviews

4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

Very impressively

5
The staffs are very helpful , always ready to listen and provide guidance Reviewed on: 10th August 2021

Amazing support

5
Helped talk me through all available solutions and put the most appropriate plan in place for me, making sure to stay in contact to help me clear my debt as quickly as possible but remaining affordable. Reviewed on: 10th August 2021

Easy, friendly, and encouraging

5
Payplan were absolutely excellent in helping me understand and take control of my finances. Everything was effortless and sharing a bit of information and a few signatures, I was well on the way to solving my debt problem. Throughout the 3 years I have been with them it has been outstanding. I recommend Payplan to anyone that is having a problem financially and require a little bit more help than just borrowing the odd few ££££. Reviewed on: 10th August 2021

Great support and service

5
Great support and service, very professional and reassuring Reviewed on: 10th August 2021

Excellent Debt Management Company

5
Payplan have been an excellent lifeline for me by helping me to manage my credit card debts Reviewed on: 10th August 2021

Payplan has given me a new life.

5
Payplan has made my life so much more liveable thanks to there professionals that have gone through my finances and have dealt with my creditors brilliantly. Would always recommend Payplan to anyone with debt worries . Reviewed on: 10th August 2021

Compassionate, caring and helpful

5
Great experience with everyone working there. Made a really stressful situation so much easier. Their tag line “live again” couldn’t be more true. Reviewed on: 10th August 2021

Very helpful

5
Saved me when I couldn’t see a way out! Reviewed on: 10th August 2021

Amazing service

5
I contacted payplan as I started to worry about debt. Although I had not missed any payments, I felt like that would happen if I didn’t get things under control. I spoke to somebody via phone and email who helped me look at my income and outgoings and recommended a couple of options based on my circumstances. I was provided with information about the different options, including the impact on my future job prospects (working in financial services), my credit file and trying to get credit in the future. I agreed that a debt management plan (DMP) would be the best option for me. I was then passed to a case handler who helped me with the next steps, keeping me updated along the way. My DMP is due to end in November 2021 and I will be 100% debt free! I am so happy that I chose payplan and I have recommended them to my friends and family. Reviewed on: 10th August 2021

Respectful

5
Admitting to debt is a big step, PayPal treated me with respect, did not judge and offered a solution to my problems. I didn't know which way to turn and the advised me in plain language what to do, best thing I ever did during this black period of my life, thank you payplan Reviewed on: 10th August 2021

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