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PayPlan: Debt solutions reviews

4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
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Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

Consistent

5
I have been trying to pay my debts off .Payplan have been Consistent ,Caring and logical Reviewed on: 9th August 2021

Fantastic people

5
If it wasn’t for Payplan we would have probably lost our house cannot rate them highly enough. Reviewed on: 9th August 2021

Simply great

5
Very professional and always there to help you.Excellent customer service Reviewed on: 9th August 2021

Amazing

5
They really help me get my life back Reviewed on: 9th August 2021

They take the weight if your shoulders

5
When my home life changed, and the debt was getting bigger and bigger, I called Payplan, they didn't judge me they where understanding and helped me when I was in trouble, thanks to them my life is back on track. Reviewed on: 9th August 2021

Excellent

5
So helpful & understanding explaining everything in detail. Reviewed on: 9th August 2021

Complete and utter godsends

5
Debt is a complicated, uneasy and daunting subject for any individual but from my personal experience, the very first interaction I had with Payplan not only opened my eyes to the possibility of becoming debt free, but it restored my faith in the concept of people actively wanting to help other people. The staff at Payplan are world's apart from any other provider I have ever contacted. I cannot thank each and everyone of them enough. Reviewed on: 9th August 2021

THEY DO WHAT IT SAID ON THE TIN

5
OVER A NUMBER OF YEAR WORKING WITH PAYPLAN I HAVE FOUND THEM ALWAY HELPFUL AND ON MY SIDE WHEN DEALING WITH CREDITOR, I CANNOT RECOMMEND THEM ANY HIGHER THAN FANTASTIC. Reviewed on: 9th August 2021

Big help

5
Payplan have helped me do much to keep out of debt and get my payments down, the case workers and customer services staff have been very helpful and understanding. Reviewed on: 9th August 2021

Helpful and friendly

4
Advisers always available to talk to, they are very helpful. Reviewed on: 9th August 2021

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