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PayPlan: Debt solutions reviews

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4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
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See only 4 star reviews
4%
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Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell
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About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

Really supportive, and helpful

5
Getting behind with repayments on cards my husbands business, was struggling after getting a new, website built. So stressed out and no money for food for a while as, we were trying to pay all the bills. Pay plan so friendly reassuring and sorted us on to a repayment plan. This is helping us so much and we're trying to get back on our feet properly. Reviewed on: 9th August 2021
Jay 's avatar
Jay

LIFESAVERS

5
I was in a real state with lots of debt and didnt know where to turn. I contacted payplan and from the very start felt a weight lift from my shoulders the advisers were so helpful and sorted my debts out and found a payment plan i could afford and have helped me for the past 5 years. Without payplans assistance i dont know where i would be now. Reviewed on: 9th August 2021
fchalice@yahoo.co.uk's avatar
[email protected]

Friendly and understanding

5
They make you less worried about your debt and help you they really understand and dont try and make you pay nore than you can afford. They make sure you have money for all the things you need so you dont miss out of stuff too . They take the weight off your shoulders . Reviewed on: 9th August 2021
krazii lou's avatar
krazii lou

Saved my life

5
I was on a slippery slope and other debt solutions just made the problem worse. PayPlan were the first people to really offer a realistic solution. They don’t come across judgemental and when the unexpected happens they are really understanding and allow payment holidays. I highly highly recommend them. Reviewed on: 9th August 2021
Mark Kelly's avatar
Mark Kelly

Efficient and effective Support

5
PayPlan is quick at responding to clients and effectively liaise between clients and creditors. They offer friendly customer service, present options available to clients and discuss fully the merits and demerits of each option. They come highly recommended. Reviewed on: 9th August 2021
Alden Omukeke's avatar
Alden Omukeke

Extremely helpful and understanding

5
Very professional , courteous, and gives excellent advice Reviewed on: 9th August 2021
Pamela Dawson's avatar
Pamela Dawson

A real help

5
Took all the stress of being unable to afford my repayments away I didn’t have to deal with creditors the people on the phone went above and beyond what I was expecting Reviewed on: 9th August 2021
Joanne gavin's avatar
Joanne gavin

The BEST!

5
Payplan have helped me so much over the years. Always caring, compassionate and non judge mental. They are knowledgeable and always there to support. I have recommended them so many times over the years. Truly a wonderful organization with incredible staff and customer care. Good luck! Reviewed on: 9th August 2021
Kate jennings 's avatar
Kate jennings

Payplan helped to get me back on track

5
From the very start. They were supporting and made it all clear and updated throughout this time. The yearly review's were simple and was never judged by anyone who I spoke to within the company. Reviewed on: 9th August 2021
Tracy's avatar
Tracy

Excellent

5
Easy to use great staff excellent Reviewed on: 9th August 2021
Sara's avatar
Sara

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