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PayPlan: Debt solutions reviews

4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
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No new 1 star reviews
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Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

A safe port in our darkest days of debt

5
Payplan have been very supportive and understanding debt management company. They are always there when you need them off and all correspondence is clear, concise and timely. They have been a life raft to us in the sea of debt of our own making. None judgemental and understanding. I've recommended them to friends and family. Reviewed on: 9th August 2021

Easy to arrange and fabulous service. Very knowledgeable

5
I have had fantastic service from payplan. Never had any issues. Straight forward to arrange and review annual Reviewed on: 9th August 2021

Fabulous Service!!

5
When I was first finding out about IVA's, I was intruduced to Payplan and they set me up in mere days! My first payment was made in less than a fortnight and it was up and running. They handle it all and keep me updated via their Android app whenever they need something. On top of that, whenever I have any queries, I can just message in the app andnusually have a reply within 24 hours! They're truly brilliant! Top marks for what they do and their telephone customer services team are brilliant too Reviewed on: 9th August 2021

A low stress way of dealing with creditors

5
A good online platform, so that once it is set up, it is fairly easy to maintain. You can even do your annual reviews online. Reviewed on: 9th August 2021

Great help and support when you really need it!

5
We were highly in debt from max out credit cards and loans. Payplan helps us to manage our debt withthe right and affordable plan. Now we are almost debt free. Reviewed on: 9th August 2021

Amazing !!!!!

5
I have been with them for my debt management company for over £11.000 and yay I should finish my plan and be debt free by this coming January......Thank you Payplan. Reviewed on: 9th August 2021

Non Judgemental

5
Helpful, quick to respond to changes in situations.They do what they say they will do.Very reassuring. Reviewed on: 9th August 2021

Grateful for finding Payplan

5
Finding myself in a challenging situation with my finances was not something I had intentionally planned. Payplan’s staff were well informed and communicated the whole process to me clearly. Their swift actions gave me a decision within a week of submitting my information. I am so grateful to Payplan to have found the right solution to me. Easy process. Kind Staff. Really glad I found Pay Plan Reviewed on: 9th August 2021

Happy Long Term Customer

5
I have been with Payplan for a number of years due to a large balance owing to creditors. When I first joined PayPlan it was a joint DMP with my then husband. When we divorced PayPlan helped me readjust my DMP in to my sole name as I found it stressful to keep asking my husband for a contribution towards the original DMP. A new plan was created to include the creditors in my sole as as well as joint names and with my ex husband’s agreement he set up a separate DMP for the joint creditors which has helped reduce our debt quicker than originally arranged. PayPlan keep in contact with me to review my plan annually Reviewed on: 9th August 2021

Fantastic

5
Payplan helped me to sort out my debt with no hassles, they are very friendly and understanding, definitely recommend Reviewed on: 9th August 2021

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