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PayPlan: Debt solutions reviews

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4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
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Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell
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About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

Absolutely brilliant!

5
I was in such a dark and consuming place after getting in to financial difficulties and was too embarrassed to call. Eventually a company put Payplan forward to me and said they could help. It truly was the best thing I ever did, they were so helpful and understanding. Not once have I been made to feel bad for asking for help. They do go above and beyond to help you get into a better situation mentally and financially. Keep up the great work Payplan. Reviewed on: 9th August 2021
Iaura bowler's avatar
Iaura bowler

Excellent advice

5
Payplan helped me get my finances in order and took a massive amount of pressure off of me. Would highly recommend to anyone drowning in debt. Reviewed on: 9th August 2021
Petrina 's avatar
Petrina

Five star for debt solutions

5
I have always had nothing but good things to say about payplan from the friendly, but always professional people I deal with, to the solutions they provided to make my financial life in order again. I’m nearing the end of my plan and they have always kept in touch with reviews and made them as easy as possible. They have been easy to contact when I’ve needed to make amendments due to changes in circumstances. If anyone is struggling with debts pay plan would be the only place I recommend to help find a solution that is right for them. Reviewed on: 9th August 2021
Cheryl Craigie's avatar
Cheryl Craigie

Best customer service and highly professional especially when clients going through tough times.

5
I lost my mum during pandemic last year, their words of encouragement still rings in my head. So kind Reviewed on: 9th August 2021
Olubisi adewale's avatar
Olubisi adewale

Invested, caring and supportive

5
For the last 6 years I have been in an IVA through Payplan, it was the best step I ever made! Next month I will make my final payment towards my IVA and the mess I had got myself into is finally over. PayPal stayed committed to helping me throughout the whole 6 years, invested in my life situations and was always caring and supportive. I want to say -Thanks you! Reviewed on: 9th August 2021
Stacey's avatar
Stacey

PayPlan Experience

5
PayPlan have helped me so much, and given me the expertise to enable me to gain space and time to get my debts in order - a lifeline! Reviewed on: 9th August 2021
Denise 's avatar
Denise

Great support

5
Great support from PayPlan, peace of mind and stress free dealing. Reviewed on: 9th August 2021
Brian Jenkins's avatar
Brian Jenkins

Very helpful staff

5
Staff is very helpful, prompt and polite. Courteous! Reviewed on: 9th August 2021
Shahriar Daudpota's avatar
Shahriar Daudpota

Amazing service right from the very beginning, and have always helped me when needed it

5
Since starting payplan, it has been a breeze. If I struggle one month they help me to reduce payments so it is affordable for me, I have recommended to fiends and family about this service. Reviewed on: 9th August 2021
Lucy clingo's avatar
Lucy clingo

Can now sleep at night

5
Great experience and would highly recommend if you need help. I can now sleep at night and all the worry and stress has gone. Reviewed on: 9th August 2021
Geoff's avatar
Geoff

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