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PayPlan: Debt solutions reviews

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4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
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No new 1 star reviews
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Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell
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About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

Dont bury your head in the sand,the problem doesn't go away it get worse!

5
I buried my head in the sand, thinking it would all be ok. It wasn't. On knowing about Payplan from advertising, i plucked up the courage and called. I have not looked back since, i wished i contacted them earlier. In one phone call i was fully i formed of my options and the best way forward for me and my creditors. Reassurance given and always a text, email or call away if my circumstances changed. Best decision i made in going foward to be in control of my finances. Thank you Payplan Reviewed on: 9th August 2021
Michaela 's avatar
Michaela

A lifeline

5
Payplan give common sense support and advice without being judgemental. They are quick to respond and sensitive in their approach Reviewed on: 9th August 2021
Gail's avatar
Gail

Helpful service and easy management of account

5
Payplan made the process of entering into an IVA as straightforward as possible. Quick response time from staff. Reviewed on: 9th August 2021
Isabella006's avatar
Isabella006

Managing my debt

5
Right from the start, the call staff were understanding and very professional. Helped me sort my debt out and helped me sleep at night. Reviewed on: 9th August 2021
Alexandra ahmed's avatar
Alexandra ahmed

Fantastic service

5
I’ve had some debt problems in the past, I’ve been with PayPlanPlus for some time now , they’re fantastic at what they do, my mind is at ease whilst paying off the debts , all affordable, there is good customer service & there if I need anything. Overall I recommend PayPlanPlus to all of my family & friends that need help with their future debts. Reviewed on: 9th August 2021
Sophie's avatar
Sophie

Out of the dark

5
From the very first time I contacted them the people at Payplan have been nothing but amazing. They have helped me out of one of the darkest periods of my life. They have been sympathetic, understanding, helpful and ultra professional. I won’t hesitate to recommending them. Reviewed on: 9th August 2021
a.gromett@btinternet.com's avatar
[email protected]

Extremely helpful in every way

5
I found it very hard a couple of years ago and not in a good place at the time. Call Payplan to explain my situation and they were amazing and couldn’t help me enough. Reviewed on: 9th August 2021
colin's avatar
colin

The Best

5
Pay Plan stepped in when no one else did, I was on my knees due to the debt I found myself in and when they stepped in it was like taking the weight of the world off my shoulders Reviewed on: 9th August 2021
Bryan Townsend's avatar
Bryan Townsend

Taking back control of my debt and my future

5
After a period of unemployment, I lost a grip on my finances, fell into into debt and acquired defaults. Unsure where to start I turned to Payplan who helped set me up on a debt management plan. There was no judgement, no ‘telling off’, just practical, honest advice and realistic expectations. They took over contact with my creditors which was a huge relief and soon I was paying back a manageable amount with no more demanding phone calls or letters. I could easily contact them if I needed to at anytime and every year everything was revalued to ensure my payments were sustainable and my plan was still the best solution. After nearly 8yrs with Payplan, I have repaid over £10k and by early next year I will be debt free. I couldn’t have achieved any of this without the guidance and support of Payplan. It’s free to get started and it could change your life. I recommend them regularly and will continue to do so. Thank you! Reviewed on: 9th August 2021
Helen Kent 's avatar
Helen Kent

Always able to help and understanding

5
Always understanding, happy to help and reduced my monthly outgoing down from 600 a month to 130 Reviewed on: 9th August 2021
Neil burton's avatar
Neil burton

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