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PayPlan: Debt solutions reviews

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4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
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No new 1 star reviews
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Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell
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About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

A light in dark times

5
With the debt I had amassed I felt that I was unable to escape, my depression was getting worse & worse & I could only see one way of getting out of it all. I knew deep down that I couldn’t take that route and decided to Google support for people in debt. The first page I came across was Payplan. I called them up and explained my situation & didn’t feel judged or that I should be ashamed of what I had caused in any way. They have supported me and been understanding with changes that have gone throughout my journey. Reviewed on: 9th August 2021
Daveo's avatar
Daveo

Great Great Great

5
Payplan helped me in my time of need due to unforseen circumstances i found myself in debt and payplan were there for me and still are. The company and its employees are very professional and extremely helpful. The service is very easy to use and you are their top priority. Reviewed on: 9th August 2021
Sarah's avatar
Sarah

They saved me !

5
I had a number of unforeseen financial outlays that got me into debt. I didn’t know which way to turn and the stress was exacerbating my health condition. I was treated with understanding, respect and support. Payplan looked into debts, my income and negotiated an affordable longterm monthly repayment plan with all my creditors. They have an excellent team of experts who will always be available to advise all along the way of the debt repayment journey. Reviewed on: 9th August 2021
Ellen's avatar
Ellen

Amazing company I would always recommend

5
A few years ago, and due to an abusive relationship I got in a huge financial mess and contacted this company as a last resort to see if they could help as I’d ran out of options and I felt I had no way out of my situation. PayPlan explained how they could help and went through it with me step by step and I started payments per month. The payments are always affordable and I only have 18 months left to pay then I’ll be debt free. Four months ago I was diagnosed with stage four cancer and worried as I couldn’t afford payments as was too ill to work so had to pack in my job. I asked for a call back from PayPlan and they phoned me the same day and explained my awful situation, they told me not to worry and suspended payments until I had got everything sorted which was a great relief. I only ever hear from PayPlan once a year to renew my payments and have never heard from any company I owed money to, PayPlan deal with it all. It gave me peace of mind and I know that I will not get chased by companies. We can all make wrong choices in life and it can be so awful when you get in so much debt that it spirals out of control but PayPlan are very understanding and none judgmental and will talk customers through what happens. If your situation changes you can ask for a ring back and they will call and help you sort out your payments. Your credit rating will be affected but I have now started to rebuild mine even through I have not finished my PayPlan repayments. They have been an excellent company to deal with and have stopped me worrying and dreading the post and phone calls as they all stopped. I would always recommend this company. Reviewed on: 9th August 2021
Juels000's avatar
Juels000

Good service.

5
Helped me get out of debt and took the stress off 100%! Made my mental health so much better. Yearly reviews so you can ensure you are paying the right amount. Staff are friendly and really helpful. Reviewed on: 9th August 2021
Kelly Yarwood's avatar
Kelly Yarwood

Efficient and Easy to deal

5
Great company who respond promptly to emails. Annual review take minutes online and easy to make payments on the app. Reviewed on: 9th August 2021
Chris 's avatar
Chris

Highly recommended

5
So easy to deal with and put my mind at ready with the solutions they offered. Reviewed on: 9th August 2021
Devon Hannaford's avatar
Devon Hannaford

Really helpful.

5
Needed help and not to be judged. A solution was given and worries are now reduced. Reviewed on: 9th August 2021
Phil Owen's avatar
Phil Owen

Help by the bucket load

5
I got into financial difficulty, PayPal we're so helpful in sorted me out and given advice the best advice available, they are amazing! Reviewed on: 9th August 2021
Wendy Ashton's avatar
Wendy Ashton

A massive helping hand when most need it

5
From the very first phone call the experienced, friendly , patient and helpful staff reassure you that there is light at the end of the very dark tunnel your in and quickly they help you to get your finances sorted so you can finally sleep at night again Reviewed on: 9th August 2021
Mark's avatar
Mark

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