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PayPlan: Debt solutions reviews

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4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
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4%
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Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell
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About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

Made immeasurable difference to my life

5
PayPlan have supported me through significant debt problems, taking the pressure off and making my debt manageable and life almost normal again despite multiple changes and redundancies PayPlan are there all the time to support me Reviewed on: 9th August 2021
Laura Adey's avatar
Laura Adey

Easy

5
Love the fact I can use my account more than one way too make payments or shop online Reviewed on: 9th August 2021
K Bucchaan's avatar
K Bucchaan

Great help

5
Really helped me at my time of need. No judgment of my situation just genuinely concerned staff who really went the extra mile to assist me. Reviewed on: 9th August 2021
Nicola Wood's avatar
Nicola Wood

Payplan saved my life

5
I was so badly in debt that I thought I'd spend the next 50 years trying to pay it back. The more in debt I got into, the more I had to borrow to pay it back. I thought my life was over, but Payplan changed my world. They've always been caring, sympathetic, non-judgemental, understanding and always there when I've needed help or advice. They quickly organised a debt management plan for me, which froze the interest on the repayments I was making and they worked out how much I could realistically repay my creditors each month. I am now able to afford my essential bills each month, as well as making contributions towards my debts. I can sleep easily again and live life without worrying myself into ill health. I only have one creditor and one year left to go until I'm debt free. When there was no one else to turn to, Payplan were there for me and I really believe that without them I wouldn't be here today. They are amazing. Reviewed on: 9th August 2021
Claire's avatar
Claire

Great service

5
They help me when i knead them .always support me. Reviewed on: 9th August 2021
Ewa Horodko's avatar
Ewa Horodko

Excellent customer care

5
Fantastic support without making you feel ashamed of getting in debt Reviewed on: 9th August 2021
Tracey 's avatar
Tracey

Great way to get your debt under control!

5
PayPlan was very helpful from the moment I called them. They help me with managing my debt and made all arrangements with my debtors quickly and efficiently. I can only highly recommend them! Reviewed on: 9th August 2021
Mark Chyz's avatar
Mark Chyz

Great service

5
Amazing people who help quickly and promptly to name your debt and great community through the debt plan itself Reviewed on: 9th August 2021
Dianna Harman's avatar
Dianna Harman

Really helpful

5
The consultants are really helpful and help you feel better about your situation Reviewed on: 9th August 2021
warren.jones7@btinternet.com's avatar
[email protected]

PayPlan helped me for free.

5
I fell into debt after getting divorced in 2010. I started with a paid-for debt management service but when they left the market I found PayPlan. They've been brilliant, excellent communication and I can follow my repayment progress. I will be debt-free January 2022 - thank you PayPlan! Reviewed on: 9th August 2021
Darren White's avatar
Darren White

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