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PayPlan: Debt solutions reviews

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4.94
Based on 22,305 reviews, last reviewed 22nd Jan 2026
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Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell
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About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22305)

Perfect solution for myself in my situation and perfect support throughout, working out solutions when needed but also there as good guidance/practice

5
Have worked with Payplan to resolve my debt issues, they have helped and supported throughout despite me throwing in a couple of challenges they have supported and provided solutions when needed. Reviewed on: 7th August 2021
steven.humphrey1@btopenworld.com's avatar
[email protected]

First class service

5
From start to finish helpful and relives a whole lot of stress Reviewed on: 7th August 2021
Chris1989's avatar
Chris1989

Highly Recommended

5
Approachable, knowledgeable and fast to respond to queries. I've never had less than excellent service from Payplan and therefore would recommend them to anybody seeking expert help with managing debt. Reviewed on: 7th August 2021
Tim's avatar
Tim

Excellent service

4
Clear guidance and advice. Simple debt solution plans. Reviewed on: 7th August 2021
Graham Broadbent's avatar
Graham Broadbent

Life saver

5
Understanding, helpful, efficient, easy to deal with Reviewed on: 7th August 2021
Mark's avatar
Mark

Excellent service levels

5
Always extremely high levels of customer service offering total support and understanding. 10 out of 10. Highly recommended. Reviewed on: 7th August 2021
Julia Guthrie's avatar
Julia Guthrie

Brilliant

5
Saved me my home and my job with debt solutions Reviewed on: 7th August 2021
Paul Rew's avatar
Paul Rew

PayPlan Took Away The Dark Clouds and the Weight of the World!

5
In 2007 my debts got on top of me as the many 0% credit card deals of the 00s boom years dried up, just before the big financial crash. I recieved around 5 to 10 Red top letters a day demanding payments and eventually quite threatening persistent phone calls from banks until I was way too deep into a hole of financial ruin. I would spend 3 hours a day on the phone to banks. My bosses at work were noticing my breaks for calls and how upset I was getting. It was hard work to get the right team on the phone, I started to know all the banks phone menu options and hold music by heart. I would call to arrange a repayment deal but often the next time I'd speak to the lender they'd not saved the agreed plan or any record of the call and I'd be back a square one. Another trick banks pull is to gradually reduce your overdraft so any agreed repayments can't come out and then they charge you for going overdrawn ! and well as adding late payments. My debt was spiralling. It was hell and felt impossible on my own. I had no one to help me. I looked for help everywhere and there was little help available. I was sceptical of debt management plan companies as I had heard bad things about fees some of them charged. Not so with PayPlan, they've never charged me a penny and have offered a first rate service for free for all these years. They have a simple to use app too which makes checking everything a breeze. Ovee the years lenders have continuously sold my debts to companies who sell to other companies, each time with a different account number and reference - it's hard to keep up. But with PayPlan everything runs smoothly. Since being with PayPlan I have greatly reduced my debts through small affordable regular repayments, without having to go down the IVA or bankruptcy route. After 14 years my credit rating has already improved drastically and I have no stress of dealing with lenders. I sleep well and have my life back in control. I can focus on my normal day to day activities again and I no longer have anything to worry about. I recommend PayPlan 100%. Reviewed on: 7th August 2021
David Holmes's avatar
David Holmes

Help when we needed it!

5
Easy to use personal dashboard, understanding staff & reassurance when we needed it! Reviewed on: 7th August 2021
Sarah Busby's avatar
Sarah Busby

Great debt solution

5
I have been with payplan for over ten years. The best decision I could have made . I was in over ten thousand pounds of debt. I should be debt free next year all down to pay plan. Their advisors have always been excellent and non judgmental . Starting on pay plan was one of the hardest things I’ve done. I was under so much pressure at that time ,bereavement and loss of control over my finances. I just tried ignore the debts. Making the first phone call was very hard but the relief you feel when you know financially you’re sorted out is a massive weight lifted . I’ve still felt it tough at times to keep up the payment plan but at the last review to be told you could be debt free in 18 payments I felt incredibly proud. The end is in sight Thank you pay plan Reviewed on: 7th August 2021
liannebeckett40@yahoo.com's avatar
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