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PayPlan: Debt solutions reviews

4.94
Based on 22,306 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
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Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22306)

Life changing

5
PayPlan staff are the best. Supportive, understanding, helpful and positive. Nothing is too much trouble for them. Since I have been involved with PayPlan a weight has been lifted from my shoulders. No more sleepiness nights or anxiety. Completely love changing. Reviewed on: 6th August 2021

Excellent

5
I will recommend payplan they will help you throughout. Thanks very much payplan for helping me Reviewed on: 6th August 2021

I would recommend PayPlan

5
Very professional service from start to finish, always on the end of a phone to sort out any issues and did so quickly. I was given all the information required and new exactly where I stood every step of the way I would definitely recommend Reviewed on: 6th August 2021

so helpful

5
Couldnt have been more helpful. So grateful to them. Reviewed on: 6th August 2021

Friendly and approachable service

5
PayPlan provide a professional service where they deal with all circumstances in a friendly and understanding manner. They liaise with creditors to make payment arrangements affordable and stress free. Can't recommend PayPlan highly enough. Reviewed on: 6th August 2021

Peace of Mind

5
Life became very difficult for me several years ago and in order to meet payments I took out an expensive loan and utilised credit cards. Payplan provided a service which took the stress away from dealing with an overwhelming amount of paperwork. Debt is not a choice anyone would actively make,it can be a result of issues such as work related stress and inability to cope with the unsympathetic banks and unfairness of life.Pay plan set me on the right track and I was able to move forward with gradually clearing debt. Reviewed on: 6th August 2021

Really helpful

5
Helped put my mind at ease , very helpful Reviewed on: 6th August 2021

Very understanding and supportive

4
I have been dealing with Payplan for a number of years and the advisors are always extremely pleasant understanding supportive and knowledgeable. They really do make stressful and unsettled times a lot more bearable and help relieve those sleepless nights! I can highly recommend and am pleased I made that call years ago! Thank you Payplan. Reviewed on: 6th August 2021

Professional and friendly company

5
Helped me sort out all my debts straight away and friendly advisers. Reviewed on: 6th August 2021

Always ready to listen

5
Payplan have always given clear, accurate and helpful advice. They have always responded quickly and politely when I have contacted them and I have never felt embarrassed to discuss debt issues with them, as they are not judgemental. Reviewed on: 6th August 2021

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