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PayPlan: Debt solutions reviews

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4.94
Based on 22,306 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
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0%
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Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell
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About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22306)

helpful and understanding

5
Pay Plan looked after me for the past 10 years and not once have I had any problems to concern me Reviewed on: 6th August 2021
john thomson's avatar
john thomson

Payplan have great customer experience

5
From the start, payplan have been so committed in helping me and all the staff I've ever spoken to have been really friendly and made me feel comfortable when talking to them about my financial issues. Reviewed on: 6th August 2021
Tina Youngman's avatar
Tina Youngman

Friendly and efficient

5
Have been on a DMP with Payplan for 11 years and in all that time they have been a pleasure to deal with. It seems nothing is to much trouble. Would recommend to anyone who has financial problems. Reviewed on: 6th August 2021
Brian Fenner's avatar
Brian Fenner

Payplan

5
Great service, very helpful, have been a god send to us Reviewed on: 6th August 2021
Stephen Stokes's avatar
Stephen Stokes

Excellent service

5
No problems occurred during the set up, which was made easy Reviewed on: 6th August 2021
Margaret 's avatar
Margaret

Very good Financial Support Provider services

5
Excellent support and advice you can rely on. There when you need them. Very understanding of customer circumstances with a personal touch. My debts are falling, unlike my previous experience. Reviewed on: 6th August 2021
Emmanuel Antwi's avatar
Emmanuel Antwi

A welcome solution

5
A company that understands your situation- non judgemental and helpful in finding solutions Reviewed on: 6th August 2021
Marie's avatar
Marie

Simple process, Worry eased

5
I had a few things go wrong including needing a new bathroom and other repairs due to a flood that insurance wouldn't pay out on I wasn't sleeping because my payments were so high and I was stuck with spiralling debt. I was getting phone calls and letters and worried. I contacted Payplan and they gave me a simply form to fill out. I'm over half way to being debt free now. It's one monthly payment and no hassle. Reviewed on: 6th August 2021
Tracey 's avatar
Tracey

Living without stress again.

5
I had lived with the stress of dept since I was made redundant from a good job. We had to sell our house and down size but still had depts to pay the job I took didn’t pay very well and very soon I was struggling again. I didn’t know how I would resolve it I, depression made me feel I would loose everything. But after talking to Pay Plan instantly the pressure was lifted an affordable plan was quickly set up and and I could see a future again. They made the process simple and if I had any problems they are always helpful and understanding. I can’t thank them enough Reviewed on: 6th August 2021
andrew whitmore's avatar
andrew whitmore

Support when you need it most

5
From day one I have had support, non judgemental service. Sat worrying myself for months and glad I contacted PayPlanPlus, would highly recommend if you have now way out of debt. Big thank you to Tammy Lee for support and kindness Reviewed on: 6th August 2021
Carole Andrews's avatar
Carole Andrews

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