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PayPlan: Debt Solutions reviews

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4.94
Based on 22,308 reviews, last reviewed 12th Jun 2025
400% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
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4%
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Latest highest rating:

5

A nightmare?? Or a sweet dream?? Payplan provide more than expertise in debt management, the key to unlock the door to a more structured future and all in a friendly, compassionate an... Read more Reviewed on: 12th June 2025
Brendan's avatar
Brendan

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
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Chris Mitchell
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PayPlan Debt Solutions reviews (22308)

Turned despair into hope.

5
I was in a huge mess 5 years ago, insurmountable debts and no light that I could see. I felt desperate and lost. Since being with Payplan, I now have hope and can see an end to my debts. My credit score has increased to a point where I can apply for financial products if needed. Payplan have been extremely caring and reassuring and helpful throughout my time with them. They will always call back if needed and they have shown incredible empathy and understanding. If ever anyone feels they are in a dark hole with no escape, I would advice them to talk to the kind people at Payplan. Reviewed on: 6th August 2021
David's avatar
David

Life saving help!!!

5
I was harassed and threatened everyday for years by unscrupulous creditors until I was just going to give up and go and leave on the streets!!! Payplan was recommended to me by a friend. I then contacted them. They were really, really good at what they did and at helping me get back some normalization into my life!!! They have literally saved my life. They have been supporting me for years without every step of the way!!! I am alive and I am leading a normal life thanks to Payplan's hard work!!! Reviewed on: 6th August 2021
Djamel belhiteche 's avatar
Djamel belhiteche

A Caring Understanding Company

5
They helped me at my lowest, when I had no where to go. They didn't judge, they just gave me straight forward advice. I'm in a lot better a position now and on my way to being debt free. Reviewed on: 6th August 2021
Martin's avatar
Martin

Professional, approachable and great customer service

5
Fantastic company I have been with for years. I have always been treated with respect and felt able to speak openly with the advisor allocated to me. I would be happy to recommend this company to anyone with debt to help them resolve it. Reviewed on: 6th August 2021
Alison Jarvis's avatar
Alison Jarvis

Good customer service

5
The customer service agents are always very friendly and helpful and understanding Reviewed on: 6th August 2021
Tharanga Malalgoda's avatar
Tharanga Malalgoda

Saviors

5
I was at a point in my life where I couldn’t see a way out and then I contacted Payplan, never looked back. Reviewed on: 6th August 2021
John Forrester's avatar
John Forrester

First class help and advice.

5
Always been very helpful for us, our account runs smoothly at all times. Reviewed on: 6th August 2021
Martin 's avatar
Martin

Excellent service

4
Excellent service and helpful case officers taking you through the proceeds step by step to get you debt free. And I couldn't have done it without there support. Reviewed on: 6th August 2021
Martin Hall's avatar
Martin Hall

They take your burden

5
They leave you stress and worry free they are 100% behind every customer and so easy to deal with Thank you payplan for an easy life Reviewed on: 6th August 2021
Thomas magowan's avatar
Thomas magowan

There when the crisis hit and still supporting us through the difficult following.

5
Consistent support throughout worst times of our lives building to trust and confidence in the possibility of a future. Thank you Payplan Reviewed on: 6th August 2021
AB's avatar
AB

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