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PayPlan: Debt solutions reviews

4.94
Based on 22,306 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
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Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22306)

Stress free

5
After dealing with Payplan I could sleep again, so easy to deal with. Reviewed on: 6th August 2021

Life Saver

5
Going through PayPlan is the best thing I have done for a long time. The personnel are easy to deal with and I’m well on my to being debt free Reviewed on: 6th August 2021

Amazing support

5
From the start payplan made it possible to start living again with help advice and the understanding without the belittling of me or my situation. Reviewed on: 6th August 2021

Really helpful and in-judgemental

5
Payplan are so helpful and the website keeps me informed about my debt. Being in debt can be embarrassing but PayPlan have never judged me. Reviewed on: 6th August 2021

Great service a

5
Excellent service, extremely helpful and very efficient ,I'm really pleased I went with Payplan Reviewed on: 6th August 2021

Support all round

5
I found Payplan so supportive, empathic and really try to help you as an individual to your unique circumstances and tailor a plan that isn’t stretching Reviewed on: 6th August 2021

Caring service

5
Always available for advice , knowledgeable and understanding, a true personal service, they have help me deal with my financial problems and the end is now in sight Reviewed on: 6th August 2021

Very helpful

5
Very helpful, gave me my freedom back at last, genuinely saved me from spiralling down Reviewed on: 6th August 2021

Turned despair into hope.

5
I was in a huge mess 5 years ago, insurmountable debts and no light that I could see. I felt desperate and lost. Since being with Payplan, I now have hope and can see an end to my debts. My credit score has increased to a point where I can apply for financial products if needed. Payplan have been extremely caring and reassuring and helpful throughout my time with them. They will always call back if needed and they have shown incredible empathy and understanding. If ever anyone feels they are in a dark hole with no escape, I would advice them to talk to the kind people at Payplan. Reviewed on: 6th August 2021

Life saving help!!!

5
I was harassed and threatened everyday for years by unscrupulous creditors until I was just going to give up and go and leave on the streets!!! Payplan was recommended to me by a friend. I then contacted them. They were really, really good at what they did and at helping me get back some normalization into my life!!! They have literally saved my life. They have been supporting me for years without every step of the way!!! I am alive and I am leading a normal life thanks to Payplan's hard work!!! Reviewed on: 6th August 2021

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