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PayPlan: Debt solutions reviews

4.94
Based on 22,306 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
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Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22306)

The PayPlan team are the real superheroes on earth

5
The PayPlan team are simply amazing in the way they operate to help people in debt in the UK get out in the quickest most sustainable way Reviewed on: 6th August 2021

A god send

5
I first contacted Payplan in 2008 .I had multiple debts which had got out of control due to unemployment and bereavement in my close family. On the day I contacted them I was seriously considering ending it all as I could see no way out of my predicament. I was immediately put at ease by the person on the phone who did not judge me ( I was ashamed that my debts had got out of control) .They put me at ease helped me work out an affordable amount to pay towards my debts.They contacted my creditors and were able in most instances to get the interest frozen.This in itself was a great relief as because of high interest rates I was getting nowhere with reducing my debts.In conclusion I have found the staff to be courteous, non judgemental and so helpful.I really believe payplan saved my life and sanity.Thank you Payplan and all the staff old and new. Reviewed on: 6th August 2021

Excellent service providers

5
Very pleased with all the help & support given. Reviewed on: 6th August 2021

Excellent

5
All my questions and queries are answered immediately. Its an amazing company. Staff very friendly Reviewed on: 6th August 2021

Excellent Support and Advice

5
I was really worried about my finances after my divorce. Payplan gave me excellent support and advice. The advisor listened and made me feel totally reassured. Reviewed on: 6th August 2021

Saved my life!

5
Helped me start living again after a traumatic divorce left me in dire straights ! Reviewed on: 6th August 2021

On the edge of losing my mind!

5
Harassed, distressed & alarmed! Debts spiraling out of control! Not knowing which way to turn. Constant phone calls. All stopped, when I contacted Payplan, they came up with advise & a ongoing solution. Reviewed on: 6th August 2021

Journey to debt freedom

5
Excellent, supportive in guiding through challenging times. Reviewed on: 6th August 2021

Excellent service

5
Best company I have ever dealt with. Always friendly and understanding. Reviewed on: 6th August 2021

Very helpful

5
Very helpfur and professional, no problems in recommening them Reviewed on: 6th August 2021

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