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PayPlan: Debt solutions reviews

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4.94
Based on 22,306 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
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4%
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Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell
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About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22306)

Trustworthy and honest advice

5
During a very difficult time it feels like someone’s on your side offering genuine and honest advice and support. Reviewed on: 6th August 2021
JB's avatar
JB

Extremely helpful, and professional services.

5
Always available when you need help, and very friendly. Reviewed on: 6th August 2021
J munro 's avatar
J munro

Very helpful

5
They have always helped me to sort out problems Reviewed on: 6th August 2021
Shirley Anne Huggett's avatar
Shirley Anne Huggett

Excellent support with customer at heart of everything.

5
Keep you in control and offer superb support and advice. Never any problems and always happy to help. Reviewed on: 6th August 2021
James Marshall's avatar
James Marshall

Amazing service

5
They have helped me since I joined them with my dmp to release the stress of being in a difficult situation with debt and there annual review is so straightforward and easy to do Reviewed on: 6th August 2021
paul hughanPT's avatar
paul hughanPT

Live again

5
They really took all my problems away and helped me make one payment which they distributed to all my credits.Peace of mind. Reviewed on: 6th August 2021
Wcausier@gmail.com's avatar
[email protected]

A light in dark times

5
PayPlan helped me to get back in control of my finances when everything was closing in on me! Now there is a little mopping up left to do and there is a massive burden lifted. I just wish they could negotiate on behalf of their clients for short settlement where appropriate. Reviewed on: 6th August 2021
Newton's avatar
Newton

PayPlan came to my aid!

5
PayPlan came to my aid when I was struggling with debt. I was very low and my life was going round and round in circles. I often needed medical intervention, as I became so low. PayPlan helped and they not only sorted my finances out, they said it was ok, we will help. I felt like a burden had lifted, to get back to some sort of normality. I felt that I was slowly fitting in with the real world. They are so kind and it is not much trouble to share your money worries. Thank you PayPlan! Reviewed on: 6th August 2021
Caroline 's avatar
Caroline

Lifesavers

5
Payplan saved me and gave me back a life. Thank goodness they were there by my side to help me sort and get through a rough road I was on! Reviewed on: 6th August 2021
gail_phillips@sky.com's avatar
[email protected]

Very supportive and always at the end of the phone

5
I have been in contact with Payplan through a debt management plan and then an IVA. They have excellent communicators and if ever I have had a problem they have always been there for guidance. Highly recommend this company as they are thorough and have helped me through some really bad turbulent years I have had and now I am at the End of the Iva and will be debt free soon. A great company to deal with. Reviewed on: 6th August 2021
Jo White's avatar
Jo White

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