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PayPlan: Debt solutions reviews

4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
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See only 5 star reviews
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Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

Great service in providing effective debt solution

5
Great service in providing effective debt solution Reviewed on: 16th May 2024

Recommended 100%

5
From the very first phone call to now, few years later I've never felt judged by anyone at payplan, everyone has been extremely helpful, understanding and patient with me. I was in a lot of debt and with the help and understanding of the staff at payplan the end of the tunnel of debt is in sight. I've also learnt how to manage my money better. Cannot RECOMMEND Payplan enough, the last thing you want is to feel judged when facing debt, you can guarantee this won't happen, total understanding. staff are all amazing! Thankyou so much Reviewed on: 16th May 2024

Always been excellent helped me so much outstanding

5
Always been excellent helped me so much outstanding Reviewed on: 16th May 2024

Supportive

5
Always supporting its members. Listen to individual’s financial needs. And provide them with the best advice. Reviewed on: 16th May 2024

Payplan, everything you need to help in one place.

5
From the start PayPlan made me feel that’s it’s ok to talk about money. They were very thorough in all my options and what was best going forward. They don’t constantly bother you and check in yearly. The ease of the website on the plan I’m on is self explanatory, easy and keeps you completely up to date on where your payments go every month and what on. Fabulous service all round and no complaints up to yet. Reviewed on: 16th May 2024

I was struggling to pay my debts and couldn’t manage...

5
I was struggling to pay my debts and couldn’t manage them so I contacted pay plan and now I am paying my debts off with a manageable monthly amount rather then not paying it off at all and then I recommended PayPal to my daughter and then she also set up an account with them to pay off her debts Reviewed on: 16th May 2024

after speaking to an advisor i was so relieved.

5
i was really scared about my debt, when i got in contact with payplan, they did not judge and were so helpful, after speaking to them i had a nights sleep, which i hadn't had in a long time.i was so relieved that i could pay off my debt with the help and guidance from payplan. Reviewed on: 16th May 2024

Very good, they help me to pay my debits

5
Very good, they help me to pay my debits Reviewed on: 16th May 2024

Provided the one thing we all need- piece of mind

5
Provided the one thing we all need- piece of mind Reviewed on: 16th May 2024

Great service.

5
Great service. Friendly staff and means I can repay debt in a manageable way. Reviewed on: 16th May 2024

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