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PayPlan: Debt solutions reviews

4.94
Based on 22,306 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
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4%
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Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

PayPlan Debt solutions reviews (22306)

Review of the PayPlan, Debt solutions:

Fantastic support and reassurance

5
When I first spoke to Payplan I was not knowing how to get out of my financial difficulties. I was reassured as well as giving me a “light at the end of the tunnel”. Ever since I have received a top class service with kind, friendly, supportive staff. Reviewed on: 8th June 2022

Excellent staff .

5
Excellent staff who are very professional and understanding. Reviewed on: 20th May 2024

Helpful friendly no judgement easy to set up and mai...

5
Helpful friendly no judgement easy to set up and maintain Reviewed on: 20th May 2024

Relieved a lot of stress and worry.

3
Using the service has relieved a lot of stress and worry. My only gripe is now that I'm a customer, getting a response is much slower. When they were trying to get me to sign up, I'd have a response in next to no time. Reviewed on: 20th May 2024

Excellent service.

5
Payplan was recommended to me by my bank and it was the best advice I could have had at the time. I contacted Payplan and the agents were so understanding and did not make me feel embarrassed about my debt problem. Payplan took everything out of my hands and took everything out of my hands so at the same time giving me more nights sleep and as their slogan says 'helped me lived my life again'. I am so grateful for Payplan and would recommend them 100% to anyone who is struggling with their debts and needs peace of mind. Reviewed on: 20th May 2024

They are easy to talk to and will help you whatever...

5
They are easy to talk to and will help you whatever your financial position Reviewed on: 20th May 2024

PayPlan DMP

5
Myself and my partner have been with PayPlan for a number of years now and we’ve had a lot of trouble with creditors but PayPlan have solved these issues very promptly. Reviewed on: 20th May 2024

Payplan have helped....

5
Payplan have helped to elevate my stress and anxiety around my debts. Their friendly staff are warm and engaging Reviewed on: 20th May 2024

Amazing experience with PayPlan.

5
Amazing experience with PayPlan. They have helped me get back on track with my finances. Reviewed on: 20th May 2024

They made everything manageable.

5
They made everything manageable. Very easy to contact and talk to. Gave several options to help me sortvout my finances. Reviews every year. Reviewed on: 20th May 2024

Very good

5
Excellent initial service, very informative. slightly slower in responding to queries, but all in all the process in setting up the plan was easy and stress free. Reviewed on: 20th May 2024