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PayPlan: Debt Solutions reviews

4.94
Based on 22,308 reviews, last reviewed 12th Jun 2025
400% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
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Latest highest rating:

5

A nightmare?? Or a sweet dream?? Payplan provide more than expertise in debt management, the key to unlock the door to a more structured future and all in a friendly, compassionate an... Read more Reviewed on: 12th June 2025
Brendan's avatar
Brendan

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan Debt Solutions reviews (22308)

Review of the PayPlan, Debt Solutions:

Changed my life

5
Due to long term health issues I had to give up work and rely on benefits. I slowly got into financial difficulties and one Christmas I realised I couldn't cope. I found Payplans contact details online, when I contacted them they were so understanding and put me at ease. Once a plan was agreed a big weight lifted of my shoulders. I put the phone down and wept with relief, there was light at the end of the tunnel. Any time I'm struggling to make a months payment, they are non judgemental and sort out a solution for that month. I will always be grateful to Payplan. Reviewed on: 21st July 2022

Helpful and understanding staff

5
Staff at Payplan have been so helpful understanding and there help has been invaluable giving us peace of mind. Reviewed on: 13th June 2024

They made my situation easier and straight forward,...

5
They made my situation easier and straight forward, took a lot stress off my shoulders Reviewed on: 13th June 2024

Positive Feedback

5
Completely stress free payment plan with helpful staff Reviewed on: 12th June 2024

Joined in 2011 as a graduate student

5
Joined in 2011 as a graduate student, did not know how to pay monthly debt, they managed it for me Reviewed on: 11th June 2024

Great help!

5
Great help! Super happy with service received Reviewed on: 11th June 2024

Friendly n professional Team

5
Customer Service are very professional and always explain the details in detail Reviewed on: 11th June 2024

The experience I had and carried on having its 1 to...

5
The experience I had and carried on having its 1 to a million I am super happy with de service I been receiving from Payplan. Reviewed on: 9th June 2024

Easy and comfortable

5
Everything I went through was easy and the team made me feel comfortable. I could do it online instead of over the phone which also helped as I was too worried to make a call. Reviewed on: 9th June 2024

Easy to access and helpful, patient staff

4
Easy to access and helpful, patient staff Reviewed on: 9th June 2024

Payplan have arranged a DMP for me which was set up...

3
Payplan have arranged a DMP for me which was set up quickly and easily. It would have been beneficial for the impacts to have been explained more as I was unaware it would be effecting my credit file. Reviewed on: 7th June 2024