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PayPlan: Debt solutions reviews

4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
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Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

Most helpful

5
When we first signed up with pay plan we had got ourselves into a lot of debt that I had no idea how we would be able to pay the money back. I didn’t want to go into voluntary bankrupsy as I don’t think it right to bail out owing money and not pay it back. We were offered an Iva but we persisted. If I were to win the prize, then that would be another chunk off of what we still owe which through pay plan has come down immensely. I won’t say that it has been easy but we can just about cope so thanx payplan. Reviewed on: 23rd June 2023

Become debt free with Payplan.

5
I have been a customer with Payplan for 1 year and the service they provide to help people to become debt free is excellent. The customer service team are very knowledgeable and helpful when I have contacted Payplan and you are kept informed every step of the way on how Payplan manage your debt. I would be more than happy to recommend Payplan to any one who requires money and debt advice. Reviewed on: 23rd June 2023

A very wonderful company

4
Growing up I didnt really receive much education on “debt” or how it works, how drastically potent and effective it can be at upturning your life and having such widely spanning and long term effects. I found myself in a bad position with these debts during a difficult time in my life and found the position I sadly had inflicted on myself completely unmanageable. I had nowhere to turn and I felt like I had no hope left. I then discovered payplan, and for free they took over all my financial struggles and condensed them into an extremely manageable structure alleviating the pressure and allowing me to finally breathe and live my life. I am now well educated on the risks of credit and debt… Its been a good couple of years with payplan and in the next couple of months, those debts will be paid up and complete. Payplan are responsible for my quality of life and the great position I am now finally in after all the work done. It would not of been possible without them. I genuinely and sincerely owe them a lot. They deserve to win! Reviewed on: 23rd June 2023

Helpful, knowledgeable service, gave great advice

5
The advisor was very helpful, gave me options and was very patient Reviewed on: 23rd June 2023

Very helpful

5
Payplan have been a huge help. Their service is very easy to use and has saved me a lot of stress. Reviewed on: 23rd June 2023

Brilliant service

5
From the off very helpful, put my mind at rest, always there to talk to Reviewed on: 23rd June 2023

Payplan saved my life

5
I found myself if an awful debt spiral after my divorce and was in denial for too long. I was finally referred to Payplan by my mortgage company, Natwest, the support I have been given has, literally saved my life as the shame and stress was getting too much! Reviewed on: 23rd June 2023

Peace of mind

5
Before Payplan I suffered mentally and would worry myself sick how I was going to meet all my repayments , I'm ashamed to say I tried to end it all but thanks to family and friends recommending PayPlan i have my lufe back on track with repayments i can afford and its so good to know tgey are always there to listen if i need any advice. Reviewed on: 23rd June 2023

Excellent service

5
I've been with PayPlan for a while and they have always been fair in hard times, and really helped from making debts worse Reviewed on: 23rd June 2023

What a relief

5
After feeling worried and ashamed and embarrassed about the financial mess I was in I found PayPlan professional and easy to engage with, with no judgement felt. They considered all options and my circumstances and created a plan with me that I was happy with. I'm no longer afraid to answer the phone or open post. Would highly recommend Reviewed on: 23rd June 2023

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