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PayPlan: Debt solutions reviews

View other PayPlan products
4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
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96%
See only 4 star reviews
4%
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Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell
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About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

Clear and honest and empathetic

5
They have always been honest and given me sound advice Strive for debt free ..say no to the man Reviewed on: 20th June 2023
Matt's avatar
Matt

Good service

5
Good service, good advice, easy to talk to when needed, would recommend them to anyone who is finding it hard with dept Reviewed on: 20th June 2023
Rose's avatar
Rose

Incredible service

5
Having been faced with extreme difficulty and low mood, the weight of the world has been lifted off my shoulders since making contact with PayPlan and the incredible staff who have dealt with me thus far. So, thank you. Reviewed on: 20th June 2023
Jaz's avatar
Jaz

Reliable competent company

5
Staff all knowledgeable approachable and competent staff Reviewed on: 20th June 2023
Ann V's avatar
Ann V

Worry free!

5
I have been with PayPlan for over 13 years and cannot fault their service for people caught up in the labyrinth of 'easy credit'. They will find the best solution for your circumstances AND remind you of your responsibilities, legal and personal. It is a company that is transparent, helpful and on your side and will attempt, as they say, to give you your life back. Money worries, a large debt, can lead to worry, depression and worse - suicide. It, a simple means of exchange, is certainly not worth your life. That IS too high a price and PayPal is very conscious of that. Reviewed on: 20th June 2023
Stephen Johnson 's avatar
Stephen Johnson

Excellent customer focused

5
Always there when required, easy to get hold of and very helpful without judging Reviewed on: 20th June 2023
Ian whittingham's avatar
Ian whittingham

awsome

5
Easy and understanding staff and system. Reviewed on: 20th June 2023
Stephen Harris's avatar
Stephen Harris

quick and excellent helpful advice . thank you .

5
vert straightforward , stressful time made softer and easier , many thanks . Reviewed on: 20th June 2023
David Wood's avatar
David Wood

A helping hand when you're struggling

5
Payplan helped me get my life in order after a difficult time in my life. Reviewed on: 20th June 2023
Gareth Hopkins's avatar
Gareth Hopkins

Payplan contacts were helpful

5
I was impressed with Payplan in terms of service and support. Emails were answered promptly and I was informed if there were any changes to my plan Cannot fault Payplan. Reviewed on: 20th June 2023
Jacqueline Berry 's avatar
Jacqueline Berry

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