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PayPlan: Debt solutions reviews

View other PayPlan products
4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
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4%
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Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell
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About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

Amazing and always so helpful

5
Payplan are amazing. They helped me to consolidate all of my debt and communicated with my debtors to freeze any potential interest. I cannot recommend them enough. Reviewed on: 19th June 2023
Aimee Sarson's avatar
Aimee Sarson

Debt help

5
Payplan have been great helping me to get my debts on order. It has been a really easy process and I'm nearly debt free. Reviewed on: 19th June 2023
louise Baskeyfield's avatar
louise Baskeyfield

I'm Worry free now

5
Amazing service , very simple , always put my mind at ease , everyone been so kind and understanding Reviewed on: 19th June 2023
Mrs Green's avatar
Mrs Green

Staff Very Helpful

5
Since starting my payment plan 2.5 years ago I have now halved my debt. Advisors are always reasonably prompt at responding to queries and have been so helpful reorganising my plans when exceptional circumstances have arisen. Reviewed on: 19th June 2023
Sarah Adair's avatar
Sarah Adair

Lifesavers

5
I got into debt in 2005 and tried and failed to get an IVA. For the first year, my own bank was treating me like a criminal and caused me so much anxiety that I became ill. And an IVA was off the cards, because they couldn't make enough commission off my debts to make it worth their while. That's when I contacted Payplan. From the moment I signed up with Payplan I started to feel in control of the situation, and although I am still paying off my debt (I've had more illness and have been unable to work - I'm now living off my state pension), I am so grateful for their support, professionalism and thoughtfulness. Everyone I've dealt with there - and that's quite a few, since I've been with them for 17 years - has been incredibly helpful and kind. It's no exaggeration to say that they gave me my life back. Of course I shouldn't have got into debt in the first place, but there is no judgement from Payplan, only first class support. I can't recommend them highly enough. Reviewed on: 19th June 2023
Dee's avatar
Dee

Excellent service

5
Staff have been understanding, act really fast sorted everything for us . Reviewed on: 19th June 2023
clare filtness's avatar
clare filtness

They've literally helped me to get my life back

5
After being worried about my debt for almost two years I finally took the decision to go for Payplan in September 2022. I feel really grateful to have come across them. Straight away i got the help needed and the process was really quick too. Thanks for everything! Reviewed on: 19th June 2023
Andressa Moreira's avatar
Andressa Moreira

Fantastic Service deo Payplan - 5* stars

5
really good service took away a lot of my stress by acting on my behalf. Really good - a great help - easy to use website and friendly staff - would recommend - thank you Reviewed on: 19th June 2023
Gavin Newell's avatar
Gavin Newell

Helpful and friendly

5
I was at my worst when I contacted Paypla, they helped me, and I've never looked back. Been with them 3 years and they are brilliant. Reviewed on: 19th June 2023
Hannah Brain's avatar
Hannah Brain

help when needed

5
ive been with payplan a long time,when had a bad fire in 2019 they where helpful and supportive,im now going through a bad time with my mental health,and once again been proffesional and supportive.great team of people Reviewed on: 19th June 2023
Andrew slater 's avatar
Andrew slater

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