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PayPlan: Debt solutions reviews

View other PayPlan products
4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
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Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell
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About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

piece of mind

5
i have always been frightened of money worries and the stigma surrounding debt - i reluctantly approached PayPlan but i am so glad that i did - their straight forward language and sympathetic dealing with me made me feel better and helped me to a credible arrangement with the organisations i owed money too Reviewed on: 17th June 2023
Matthew's avatar
Matthew

Brilliant

5
Have made me feel myself again, speak to you like your human and not just a number, professional and easy to talk to, helping me to get my life back on track. Reviewed on: 17th June 2023
Abi's avatar
Abi

Excellent

5
PayPal have been excellent in my dealings with them. Helpful and friendly and efficient. They really are good at what they do Reviewed on: 17th June 2023
Rob 's avatar
Rob

Brilliant service. I felt very supported

5
It was such a relief to have expert advice so confidently given. The debt, that was weighing me down was cut down to size to quickly! My life is improving everyday as a result. Thank you so much! Reviewed on: 17th June 2023
Penelope Wildgoose's avatar
Penelope Wildgoose

Great support.

5
From first contact to setting up a plan that was workable for us, the team at Payplan were so helpful and non judgmental. They really got us out of a very difficult financial position. Reviewed on: 17th June 2023
Victoria Range-dye's avatar
Victoria Range-dye

Superb service and very helpful staff

5
I've been using PayPlan since 2007 when I was in a dire financial situation and didn't know where to turn. They were recommended to me by the Citizens Advice Bureau, and from Day 1 they completely took away the stress of dealing with demanding creditors, and set me on a new and affordable course of monthly repayments with all my creditors. The annual reviews are very helpful where I can discuss other options. I must say all the advisors I've spoken with at PayPlay over the years have been so helpful, efficient and kind. I have recommended them to any of my friends who have suffered financial difficulties over these last 16 years. Reviewed on: 17th June 2023
Tarnya's avatar
Tarnya

Clear and supportive

5
Very clear guidance, incredibly supportive and overall a really good service when you are incredibly vulnerable with scaling debts. Reviewed on: 17th June 2023
Oliver Gurnell's avatar
Oliver Gurnell

Life savers

5
Fell into some difficulty after illnesses and the team was lovely didn’t judge or anything Reviewed on: 17th June 2023
Scott's avatar
Scott

Best thing i ever did

5
I was scepticle about doing a DMP and was going to go for an IVA but after talking to payplan staff, They were super friendly and helpful and made the process as smooth as can be. It really is a weight off my shoulders. Reviewed on: 17th June 2023
Dan's avatar
Dan

Great but not stopping letters coming

5
I would not be doing this if the PIP had not stopped my wife s benefits with no doctor reports It will be someone else next time Reviewed on: 17th June 2023
Bill Ray's avatar
Bill Ray

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